Bob Johnson Nissan - Service Center
Rochester, NY
442 Reviews of Bob Johnson Nissan - Service Center
Adam was very helpful in contacting me to take care of the recall notice and getting me in quickly. When I arrived, in additional to taking care of the recall, he offered to have me care washed and vacuum the recall notice and getting me in quickly. When I arrived, in additional to taking care of the recall, he offered to have me care washed and vacuumed. He gave me a maximum wait time of 1.5 hours and it was less than an hour. Very satisfied! More
Amazing service. They were very thourough in their explanation of the service and even took care of a minor issue i had with the car They were very thourough in their explanation of the service and even took care of a minor issue i had with the car More
We were told that they were going to make an extraordinary big offer on a trade in, while at the same time giving us the best deal ever with employee pricing. Both statements were categorically extraordinary big offer on a trade in, while at the same time giving us the best deal ever with employee pricing. Both statements were categorically false. I've bought 3 cars in the past there, and it has gone so south this last year. We didn't even bother with a test drive. More
I spoke with Adam from the Service Dept. on Dec. 26 regarding a problem with my Lojack. Adam was able to diagnose the problem over the phone and gave me an appointment in less than a week, on Dec. 26 regarding a problem with my Lojack. Adam was able to diagnose the problem over the phone and gave me an appointment in less than a week, even with the Holiday. Adam was professional and set my mind at ease. Today I went in for service and they found the problem and installed a new Lojack. Estimated time was 1 to 1 1/2 hours, but only took 30 minutes! They answered all of my questions and set up the registration for me. Great job Service Department! Thank you! More
Great service from Adam in the Service Department! I have an unusual issue with my Lojack and Adam was able to diagnose it while I was on the phone with him and set my mind at ease. He answered my m I have an unusual issue with my Lojack and Adam was able to diagnose it while I was on the phone with him and set my mind at ease. He answered my many questions with patience and concern. He was able to arrange an appointment for service in less than one week. Adam is knowledgeable, polite and caring. Thank you Adam for your help! More