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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
442 Reviews

442 Reviews of Bob Johnson Nissan - Service Center

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March 08, 2024

Felt I was being ripped off. ... Told me that my 4 year old trucks door was totally rusted and corrosion on inside. 1500 dollars to fix won't open. Months after they put in new ha More

by Leecoop191.nc
Recommend Dealer
No
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Mar 15, 2024 -

Vision Nissan Greece responded

"Leecoop191.nc" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 08, 2024

Great customer service Communication was amazing My experience is always amazing and wonderful work on the detailing More

by DONJACJOJO
Recommend Dealer
Yes
Employees Worked With
Colton
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March 07, 2024

I went in for an oil change & tire rotation and needed a new air filter More

by MARKMERIT1
Recommend Dealer
Yes
Employees Worked With
Colton
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Mar 07, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2024

Recall and needed service Done earlier than expected. Called when it was done. Very professional when I picked it up More

by Debbielamay
Recommend Dealer
Yes
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Mar 06, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 06, 2024

Failed inspection in my vehicle after I already had it looked over prior to bringing it in. Conveniently failed me shortly after a sales call trying to get me to trade in. Reason for failure was absolutel More

by Mancuso522
Recommend Dealer
No
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March 05, 2024

Was on time and didn't have to wait that long they did an oil change and a tire rotation More

by Cindykowalski617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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March 05, 2024

Very prefecional Treat you very prefecional. Attend all your car needs. It's very nice atmosphere. More

by Vanessaruiz8282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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March 04, 2024

Courteous and willing to help with any issues I have Handling the service of my car in a prompt and respectful way More

by KATS8412003
Recommend Dealer
Yes
Employees Worked With
Don't recall names
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March 04, 2024

Everyone is courteous I always receive great service. I highly recommend the Service department to my friends. More

by JNROSE771
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 08, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 27, 2024

Head sales guy was a dick. 1.5 hrs for schedule oil change is too long. More

by b_khuns
Recommend Dealer
No
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