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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
442 Reviews

442 Reviews of Bob Johnson Nissan - Service Center

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April 04, 2024

Excellent customer service from the service department team. On time delivery and reviewed necessary work and/or recommended work. More

by RWOOD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton B
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Apr 05, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

Courteous service staff, had an appointment for a state inspection and oil change, in and out in less than an hour. More

by Steve-O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Cardone
Report | Print
Apr 05, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

Adam in the Service dept is AMAZING. ..very knowledgeable & friendly & great customer service! I didn't have to wait long and got in for my oil change the same day! More

by CHUBBA.SALEM123
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Report | Print
Apr 05, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 03, 2024

Very polite, always took care of me for several years Dependable and Responsible also Respectful More

by YANDELMANUEL.JR76
Recommend Dealer
Yes
Employees Worked With
Colton
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Apr 04, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Apr 04, 2024 -

YANDELMANUEL.JR76 responded

Thank You to all Vision Nissan Staffs, especially Colton from Service and Ryan from Sales. They always took care of me for several years and never let me down.

Apr 04, 2024 -

YANDELMANUEL.JR76 responded

Thank Youto all Vision Nissan Staffs, especially Colton from Service and Ryan from Sales. They always took care of me for several years and never let me down.

April 01, 2024

Hard to get a hold of, no one ever answers the phone and messages are returned a day later or more. Had to bring car back to fix an issue that had already taken 3 weeks to finish because nobody made sure it More

by sandersbryan55
Recommend Dealer
No
Employees Worked With
Adam and Colton
Report | Print
Jul 05, 2024 -

Vision Nissan Greece responded

We value and appreciate your business, Bryan. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 01, 2024

Hassle free, know what to expect, they know how to take care of my vehicle and me More

by lifesmess2
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Apr 04, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 27, 2024

Always sharp & helpful service I am so happy to do business with this service department they are super customer friendly More

by gfalletta
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Report | Print
Jul 05, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 24, 2024

Took my car in as soon as I got there. Told me 1.5 hrs but had it complete in less than an hour More

by SMARLIN424
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Mar 26, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 24, 2024

I was able to drop my car off and leave and com back and pick it up More

by annmarpowe
Recommend Dealer
Yes
Employees Worked With
I think Conner
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Mar 26, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 22, 2024

They were on top of my issue and kept me in the know. Thank you More

by TERESA1767
Recommend Dealer
Yes
Employees Worked With
Colton and Adam
Report | Print
Jul 08, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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