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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
358 Reviews

358 Reviews of Bob Johnson Nissan - Service Center

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February 22, 2024

Was greeted promptly. All services I requested were handled and explained. All my questions were answered. Very good experience over all. Thank you. More

by mellon85390
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Feb 22, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 20, 2024

Always respectful, great price and also they do great work on your vehicle at Vision Nissan More

by YANDELMANUEL.JR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
Feb 20, 2024 -

YANDELMANUEL.JR76 responded

Vision Nissan will always support what your vechile needs

Feb 22, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Feb 22, 2024 -

YANDELMANUEL.JR76 responded

Thank You Nissan Staffs for having me as a customer

February 14, 2024

Friendly, helpful, and provided services in a timely matter. Adam Jean made me feel like more than just a customer. More

by BDMALONE22
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Feb 15, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

All right ? ? Adam and the staff was fantastic very professional I will be back More

by PATISAAC57
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Feb 13, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 12, 2024

Expensive long. Didn't want to fill this out but have been harassed past few days with non stop texts. Give it a break. More

by SHAWNCASTRO
Recommend Dealer
No
Feb 13, 2024 -

Vision Nissan Greece responded

Shawn. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 12, 2024

Took longer than anticipated but that was ok. My hood was not latched all of the way and I didn't notice it until the next day More

by Tmmslp
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Nissan Greece responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Adam was very helpful in contacting me to take care of the recall notice and getting me in quickly. When I arrived, in additional to taking care of the recall, he offered to have me care washed and vacuum More

by JMMAZUREK
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Feb 13, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

Amazing service. They were very thourough in their explanation of the service and even took care of a minor issue i had with the car More

by BJRODELL
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Feb 13, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

No trouble with dealership mostly trouble with car Had trouble with the car some never fixed (rattle) More

by mjcollins161
Recommend Dealer
Yes
Employees Worked With
Adam Dean and Ryan Mroszczak
Feb 13, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

They were very polite and professional and did everything they said they would in a timely manner. Everything was explained thoroughly. More

by PINOT1234
Recommend Dealer
Yes
Employees Worked With
Idr
Feb 13, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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