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Bob Johnson Nissan - Service Center
Rochester, NY
662 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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662 Reviews of Bob Johnson Nissan - Service Center
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Verified Customer
May 25, 2025
Service was good! Took a little longer then told but they were busy so I understand. I appreciate that the first service appointment was free, very nice surprise. Took a little longer then told but they were busy so I understand. I appreciate that the first service appointment was free, very nice surprise. More
by rlindsay6
May 25, 2025
Ran on time and saw to my car quickly and efficiently. And didn't charge me for my first service! And didn't charge me for my first service! More
by rebeccamacf
Employees Worked With
May 24, 2025
Pleasant staff. Communicate well with customers. They made sure I clearly understood what work was being done on my car and what the cost would be, before they star Communicate well with customers. They made sure I clearly understood what work was being done on my car and what the cost would be, before they started. More
by Shawnewri
May 24, 2025
Sean was very helpful and very kind. I am glad the mechanics found the problems they found in my car. They got my car taken care of record time, especially being the holiday weekend. I am glad the mechanics found the problems they found in my car. They got my car taken care of record time, especially being the holiday weekend. I would like to thank Sean and the mechanics who worked on my car. More
by SANDYWESTVEER
Employees Worked With
Sean
May 22, 2025
Great service, did not have to wait long. Thorough check of car functions. Good experience! Thorough check of car functions. Good experience! More
by jnw461
May 21, 2025
Colton at the service department was excellent to work with. We really do appreciate him with. We really do appreciate him More
by LUCILLEFEDELE
Employees Worked With
May 21, 2025
Vision Nissan Greece has the BEST Service Department and Customer Service I have ever experienced! Customer Service I have ever experienced! More
by S DeLorenzo
Employees Worked With
Other Employees :
Mark, Sean and Morgan in the Service Department
May 20, 2025
Worst customer service of any dealership I’ve been to. They never call you back, they had my SUV for over a month. Nissan is terrible product. I will never go back to this dealership and I will never buy They never call you back, they had my SUV for over a month. Nissan is terrible product. I will never go back to this dealership and I will never buy a Nissan again! More
by Kj
