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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
442 Reviews

442 Reviews of Bob Johnson Nissan - Service Center

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May 09, 2024

Delivered the vehicle with service performed on time and perfectly executed. Great job Vision I will be return as a customer. More

by JEFF.VALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 08, 2024

The people here are extremely understanding and giving. I have never left this dealership with another problem, they always get the job done and go the extra mile for their customers! More

by arust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed
May 08, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 08, 2024

Great staff, clean waiting area, no over-selling which I appreciate. Coffee was just ok but I won't knock any points for that! More

by LOCHNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newer guy that works in service dept... Forgot his name but he was awesome!
May 10, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 08, 2024

Always a quick experience. Able to drop my car off the night before, get everything done first thing in the morning! Quick and efficient :) More

by LEFRIEDRICH90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina and Colton in service!
May 10, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 06, 2024

Great people, great environment and a great experience would definitely buy another car from them. More

by NAA2542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2024

Took a little longer than expected but to no fault of the service department. Good experience More

by mandapanda2902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
May 08, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2024

Great service and customer service. They were very professional. They did the work I requested and they didn't try to sell me I didn't need More

by VMARTINEZ09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

Great service, everything was fine and my truck is working very good after the service. More

by Terrance Mpena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 03, 2024

They explain any problems , work efficiently to get things right. The lounge room is clean and comfortable, nice they offer coffee. More

by HACK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 03, 2024

Very honest about their advise, not like another dealership that l have delt with . Friendly people know their product. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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