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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
238 Reviews

238 Reviews of Bob Johnson Nissan - Service Center

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October 29, 2023

Ryan was very helpful and treated us with respect and very knowledgeable. We have recommended nissan and him to afew friends. We will be going there for our oil changes. Thank you Ryan and Nissan for h More

by Nanamargie46
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, John Clay
Report | Print
Helpful
October 26, 2023

Great, and efficient service team, from checkin to check out. Always friendly and ready to help. More

by DAVID.SPENCER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Oct 27, 2023 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 25, 2023

Great place to buy a car or suv from. Would lease again. Good customer service. More

by MJM33420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Oct 25, 2023 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
October 25, 2023

This is the 5th email I’ve received asking for fees back. I responded on the first one. Don’t send another More

by edweber44
Recommend Dealer
No
Employees Worked With
John Clay
Report | Print
Oct 25, 2023 -

Vision Nissan Greece responded

Ed. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Oct 25, 2023 -

edweber44 responded

As I said above I responded to your first request for feedback. I have received 4 more of the same request. Please remove me from your email list.

Helpful
October 19, 2023

Tina & Adam the service manager is very professional and went out of his way to provide me outstanding service!!! Thanks again. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina & Adam
Report | Print
Oct 19, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 17, 2023

Adam was very helpful and courteous. They were able to get my car done in a timely manner. More

by Jslb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Oct 17, 2023 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 17, 2023

Ryan was the best salesman I've ever worked with. Very friendly, knowledgeable, and professional. More

by sistermario
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Katie, John Clay
Report | Print
Oct 17, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 17, 2023

Drove from Syracuse to Rochester purchasing two vehicles. Sales staff very honest and service is awesome. Told my nephew about dealership and he bought a vehicle. More

by DRAPPERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Oct 17, 2023 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
October 15, 2023

I love it they are always honest with me especially Colton..and fit me in at last minute More

by CHRYSTAL690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton service department
Report | Print
Oct 16, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Oct 17, 2023 -

CHRYSTAL690 responded

Can i get a coupon for a oil change lol

Helpful
October 13, 2023

Speedy service would recommend. Answered all of my questions and help me get back on the road . More

by Mike reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Oct 13, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
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