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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
662 Reviews

662 Reviews of Bob Johnson Nissan - Service Center

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June 02, 2025

Great place to buy a dependable and great running car or Suv. Always got a great deal. More

by brooksbrian13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Always courteous and fun. I like that my vehicle runs good all the time and they always fit me in . I feel like a vip… More

by lifesmess2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean and Colton are the real deal
May 30, 2025

The young lady at the service desk could not have been more accomodating. This is the 4th Altima I've leased and had serviced there and this time they had me in and out with a full oil change, filter, and More

by AdGuyJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager there, good looking blonde guy is always a pleasure to work with as are his service advisors.
May 30, 2025

Try to get me to pay for 2100 in repairs at inspection, then dropped to 1900. Which means you're ready to rip people off for whatever number they accept. Taking elsewhere for inspection. Also peeled the pa More

by NOEMAIL21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Great service, easy appointment scheduling. I was in and out a no time. I highly recommend you use this service. More

by KRM.OMEGO1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

They fixed my tire and did it on short notice and did excellent and professional job. Very helpful and helpful staff. Complete service department great. Thanks More

by Bob Flood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staff members in service department.
May 27, 2025

Great job- I always bring my car here for its service. Thank you very much! More

by BMARTORANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff!!!
May 26, 2025

Three hours for radio update seems awful long and then when they told me my car was done they hit my keys and it was still inside the building in the bay More

by bobl381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who i worked with
May 26, 2025

I had a pleasant experience,staff was very welcoming and service was done in no time More

by rseche44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
May 26, 2025

service was great did take longer then they said when I arrived but overall pleased, service department was friendly More

by PATTIDIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
2
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