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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
442 Reviews

442 Reviews of Bob Johnson Nissan - Service Center

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November 08, 2024

Staffs were professional I was impressed with the level confidence and dedication toward my Pathfinder More

by NIKPOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Good communication throughout and kept the appt time to a minimum so I could make my morning appt later. I wish they could do more diagnostics without the fear of a 179 dollar charge. I had multiple lights o More

by Dan Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

My experience at the dealership was great. The entire staff was nice and very helpful. More

by woodshannon1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The only problem was I was told a cost of 700 approx. And the price was over 900. I don't like that. I will take part of the blame. I should have asked questions. But tye price should not be quoted if i More

by Edward Gartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
November 08, 2024

The staff in the service department were very helpful and friendly. My service did not take long and they got me out of there in a timely manner. More

by victoria1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 08, 2024

Professional and friendly. Kept me updated on my car. Explained what was going on with my car. More

by NPFEFFER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Service Dept.
November 07, 2024

To be totally truthful with you I usually hesitate going back to dealerships because it seems like they charge too much and they're always too busy. I didn't get that feeling when I came to vision Nissan Se More

by HERBADAMS699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean what's the guy that checked me in and also the parts guy
November 07, 2024

New car wasn't clean inside. Hood came with scratches need buffing. Not interested in returning More

by dbriggs391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Great service and excellent customer service would be back again for this customer service and their services More

by DWEIS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Service team was great but the sales team was very pushy and did not have my best interest in mind. More

by MMUSSO04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Houghtling
2.0
This rating includes all reviews, with more weight given to recent reviews.
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