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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
238 Reviews

238 Reviews of Bob Johnson Nissan - Service Center

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February 10, 2024

We were told that they were going to make an extraordinary big offer on a trade in, while at the same time giving us the best deal ever with employee pricing. Both statements were categorically More

by Peteredsfan
Recommend Dealer
No
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Feb 13, 2024 -

Vision Nissan Greece responded

"Peteredsfan" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
February 09, 2024

Wasn't able to get in right away but was easy enough once i was able to get in. More

by PATDIPONZIO
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Feb 13, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
February 09, 2024

The experience was good. Didn't care for how much it costs for a simple oil change and tire rotation. More

by dougwanda13
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
February 09, 2024

Came in for an oil change- had it done in a timely manner very hospitable More

by JOANIEBESTLIFE
Recommend Dealer
Yes
Employees Worked With
Front service young man
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Feb 13, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
January 02, 2024

I spoke with Adam from the Service Dept. on Dec. 26 regarding a problem with my Lojack. Adam was able to diagnose the problem over the phone and gave me an appointment in less than a week, More

by Donna Catracchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
December 29, 2023

Great service from Adam in the Service Department! I have an unusual issue with my Lojack and Adam was able to diagnose it while I was on the phone with him and set my mind at ease. He answered my m More

by Donna Catracchia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Service Department
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Helpful
December 07, 2023

I lost my warranty cause they supported sold out Car broke at 25000. Miles They were rude and I was never informed of this buy out I will never recommend them ever again as I have sent many people the More

by pba8205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Clay, Vince Cardone
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Dec 07, 2023 -

Vision Nissan Greece responded

"Pba8205" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
November 09, 2023

This company does a nice job. You won't go wrong here ! In fact, you will probably come back again. More

by dkomm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
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Nov 10, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
November 09, 2023

I like this company, they are quick and knowledgeable. Very friendly. Welcoming. I enjoy going here. More

by hanburgess98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Ryan in sales.
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Nov 09, 2023 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
November 09, 2023

I had a great experience taking my car in for routine maintenance. Everyone is always so friendly and helpful, and I was in and out! More

by VICTORIA_CLARK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
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Helpful
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