Back

Bob Johnson Nissan - Service Center

Rochester, NY

4.5
443 Reviews

443 Reviews of Bob Johnson Nissan - Service Center

Sort by
August 29, 2024

Great dealership! Wonderful employees! Stellar service!!!! Always a great experience and taken care of from start to finish. More

by jrodriguez061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 29, 2024

They were very helpful and didn't make me feel that I should have checked this problem on my own. My. Emergency brake was not down all the way and the car kept making beeping noises. More

by LUCILEGIANNAVOLA1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know anyone's names --- service dept.
August 28, 2024

Employees not friendly I lease car Nissan kicks no more llease car bad people e More

by mustafamentis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 28, 2024

Didn't sold my problem and give me answer for lights on ABS and brakes More

by EPHREN
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wells
Aug 29, 2024 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 27, 2024

Service Advisor was great. Mechanics are ok. Been going there for years and want to keep my records on one place. More

by PATCHES0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

August 27, 2024

This Vison Nissan of Greece has exceptional service with Adam Jean as the customer service rep. He's very thorough before and after the work. Definitely an asset to the company More

by BMAC7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 27, 2024

I was surprised by the length of time it took to do the work on my car. The guys were very polite More

by denicemcmahon62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in service
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

August 26, 2024

The service was excellent. I was able to get an appointment during a time that was convenient for me and it was completed in a timely manner. The waiting are was welcoming and More

by DARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 26, 2024

I took my vehicle to visions for a New York State inspection and the total time there was literally 35mins. ; This place is EXCELLENT ⭐️ More

by taylorlaurie1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wells
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 25, 2024

Service was easy to schedule, the people are friendly. The service was performed quickly and the price was reasonable. I will definitely be returning to this dealership again. More

by MAZZOLAROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
Aug 29, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

...
13
...