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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
443 Reviews

443 Reviews of Bob Johnson Nissan - Service Center

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September 04, 2024

Service staff was very polite. They took my car right in. I was happy with the experience More

by MVALENTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department I didn't deal with others
September 03, 2024

I my experience is always amazing, always greeted nicely, comfortable waiting room , everyone is super nice More

by prettyme031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Adam & crew always get me in and work around my work schedule. Very professional l, honest, knowledgeable & great customer service. More

by CHUBBA.SALEM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Courtesy members who keep you informed on the status of your vehicle and explain any additional issues found More

by G.SANDERSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
September 01, 2024

Good work on my car and happy service will come back again for the service More

by Jcorrea613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wells
September 01, 2024

I really appreciate for your good services, and also your treatment as your steadfast customers and excellent attitudes.thank you again. More

by TSEDALE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 31, 2024

Got frustrated when I thought chips were issues turned out to be squirrels Salavie not getting rid of the 30 squirrels here no safety systems no cruise wish it’s the old days More

by TBK7255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Colton was very helpful with the entire process! I’m very satisfied with the service given. More

by Sabrinamartin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wells
August 31, 2024

VERY ACCOMADATING AND VERY PLEASANT PEOPLE TO WORK WITH, ALWAYS PLEASANT AND ALWAYS WITH A BIG HELLO AND SMILE ON THEIR FACE More

by PAULA_7134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICLOAS OURIEL
August 29, 2024

The dealership stayed in contact with me on updates on my warranty. They were very helpful. More

by mrockow36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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