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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
673 Reviews

673 Reviews of Bob Johnson Nissan - Service Center

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March 24, 2025

No one ever answers the phone when you call to make an appointment, that's terrible More

by taylorbrandon822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Vision Nissan Greece responded

Taylor. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 24, 2025

I don’t think I would not be coming back there again because they doesn’t do they work property at the beginning of the first time and the work do not be completed More

by PURPLESHEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Vision Nissan Greece responded

"PURPLESHEILA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2025

Dmitro or Dmitriy is the best mechanic. Amazing place. Quality and quick service. Will recommend this place for my friends Thank-you More

by KYKLA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitro or Dmitrious
Mar 25, 2025 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 23, 2025

Service was fast and well done. Staff was very friendly and helpful. Will definitely recommend Vision to my friends! More

by cbraver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 17, 2025

thank you for the great communication solving my issue. Great work done by all incolved More

by bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Mar 18, 2025 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 16, 2025

Had my car inspected went smoothly and not much of a wait. Thank you for the quick service. More

by nnmfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 18, 2025 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 16, 2025

Staff is friendly, courteous and helpful. Also, they’re quite accommodating. Service planned took a fraction of time planned. More

by NGIACOMELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 15, 2025

Service was fine. Job was completed. Problem was I have only one car and they were not allowed to pick me up and bring me to the dealership. I had to wait all day unti More

by GERRY8580
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Mar 18, 2025 -

Vision Nissan Greece responded

Gerry. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2025

People were helpful, friendly and informative. Great job. Would go back when I needed to. More

by dhl373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 15, 2025

Professional, concerned about the customer. I arrived at 0915 for a 0945 appointment. I was done with my appointment 45min later. More

by almarciano50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the service rep
Mar 18, 2025 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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