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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
662 Reviews

662 Reviews of Bob Johnson Nissan - Service Center

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June 08, 2025

Always friendly and polite. Service is quick and efficient. My car is always left clean and well maintained when finished. More

by Shay Nowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Fast service, fair price Pretty sure I would go back Fast, friendly service with a good price More

by billybojimbob
Recommend Dealer
Yes
June 08, 2025

Absolutely no follow up. We went to pick up the car and the service dept was closed, yet their website said they were open for another hour. We inquired about a problem w More

by MICHAEL ZAZZARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The General Manager, Mike
June 08, 2025

I enjoy the great customer service, and the warm welcome that I received at VN. More

by LULASBOI843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept is the best. I give them all 10
June 07, 2025

Was able to schedule fast and the work was also done fast great customer service. More

by Jasen129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde service girl
June 07, 2025

The worst salesman ever. Spent hardly anytime explaining about the various truck operations while I sat alone for several hours. I felt sick was getting worse. I was sweating More

by amanlarry1514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dumka
June 06, 2025

The oil change, tire rotation, inspection were very good. Car has 6400 miles and the doors don't lock. They want to charge $179 to find out why. The car is only 1 year old and kept inside More

by eastridgelady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I had an appointment for inspection, tire rotation, and oil change when I got there he told me 2 1/2 hours. I told him just do the inspection because I have to have it done today. I didn't have 2 1/2 hours More

by billybojimbob
Recommend Dealer
No
June 03, 2025

Great service department. Very friendly staff and very professional. Service work done in a very reasonable time. More

by ccosentino25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton B
June 02, 2025

Colton is fantastic! !! He masterfully anticipates and exceeds my needs and fully explains all of the work completed as well any suggested areas for future consideration. More

by BRAYRG48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton B.
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