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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
438 Reviews

438 Reviews of Bob Johnson Nissan - Service Center

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November 11, 2024

Vision not only fixed my carburetor but found another problem and fixed that under warranty. They were helpful and courteous and timely More

by JOEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Got a nail in my tire again for the second time this year. Called made an appointment and they got me in the next day. Fast, courteous, friendly and professional service always! Very accommodating!! More

by misstameria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

The service department are very helpful and friendly, I will always back to get my car service. More

by pattyland78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Slow on getting to work on car. Warranty on it that you blah blah blah More

by james.pasquale2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Excellent Service. Really Appreciate All the Attention being Paid to All My Concerns given all answered questions. Thank You More

by marlamonique37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dumka.
November 09, 2024

No complaints here. Friendly staff and quick service! Decent area to hang out while they're completing the services. More

by HILARYGRACE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Staffs were professional I was impressed with the level confidence and dedication toward my Pathfinder More

by NIKPOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Good communication throughout and kept the appt time to a minimum so I could make my morning appt later. I wish they could do more diagnostics without the fear of a 179 dollar charge. I had multiple lights o More

by Dan Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

My experience at the dealership was great. The entire staff was nice and very helpful. More

by woodshannon1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The only problem was I was told a cost of 700 approx. And the price was over 900. I don't like that. I will take part of the blame. I should have asked questions. But tye price should not be quoted if i More

by Edward Gartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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