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Bob Johnson Nissan - Service Center
Rochester, NY
663 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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663 Reviews of Bob Johnson Nissan - Service Center
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June 11, 2025
Got there a little early but they took me right in. The service was completed in a good and timely manor. They didn't find any problems like most dealerships. Very satisfied. The service was completed in a good and timely manor. They didn't find any problems like most dealerships. Very satisfied. More
by CARKIN0
Verified CustomerEmployees Worked With
No idea
June 10, 2025
Shawn is a great guy, he gets the job done fast and efficient. Never had Problem with service from him. efficient. Never had Problem with service from him. More
by pamsosimple
Employees Worked With
June 08, 2025
Always friendly and polite. Service is quick and efficient. My car is always left clean and well maintained when finished. Service is quick and efficient. My car is always left clean and well maintained when finished. More
by Shay Nowak
June 08, 2025
Absolutely no follow up. We went to pick up the car and the service dept was closed, yet their website said they were open for another hour. We inquired about a problem w We went to pick up the car and the service dept was closed, yet their website said they were open for another hour. We inquired about a problem with the screen when we dropped it off the night before, they said they would have to take a picture and send it to Nissan for authorization. That was three weeks ago and we haven't heard anything since. More
by MICHAEL ZAZZARA
June 07, 2025
The worst salesman ever. Spent hardly anytime explaining about the various truck operations while I sat alone for several hours. I felt sick was getting worse. I was sweating Spent hardly anytime explaining about the various truck operations while I sat alone for several hours. I felt sick was getting worse. I was sweating profusely and the deal was more important than my health. I wound up in a hospital within a hour after leaving with the truck with a collapsed lung. The general manager Mike was great! Very understanding and helpful. He’s a good man. More
by amanlarry1514
Employees Worked With
Dumka
June 06, 2025
The oil change, tire rotation, inspection were very good. Car has 6400 miles and the doors don't lock. They want to charge $179 to find out why. The car is only 1 year old and kept inside Car has 6400 miles and the doors don't lock. They want to charge $179 to find out why. The car is only 1 year old and kept inside More
by eastridgelady1
Employees Worked With
June 04, 2025
I had an appointment for inspection, tire rotation, and oil change when I got there he told me 2 1/2 hours. I told him just do the inspection because I have to have it done today. I didn't have 2 1/2 hours oil change when I got there he told me 2 1/2 hours. I told him just do the inspection because I have to have it done today. I didn't have 2 1/2 hours to wait. I had other plans. The voicemail says you have a quick service lane, just pull in. But I made an appointment to guarantee a time slot. He gave me an appointment for this coming Saturday for the oil change and tire rotation. But I have to drive back over to the dealership. More
by billybojimbob
