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Vision Nissan Greece
Rochester, NY
832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
February 17, 2011
Avoid this family of liars, cheaters, thiefs, and crooks. these people say what's needed to get u in the door and keep u there they r a family business that only complete in house deals successful and fairly these people say what's needed to get u in the door and keep u there they r a family business that only complete in house deals successful and fairly I'm willing to bet anything that their few good reviews were from close ones associated with the business my intial visit I met with James Russo one of the owners nephew James promised me a definite answer that next day for best financing options on a used car that I specially told him I wanted james also suggested that I leave a deposit to show the bank how interested and serious I am about financing ok so I left the down payment the following day I received no call from james the next day after trying to reach him all day he returned my call with some bs about having some obstacles but things r looking good he needs til the next day and he will have some definites far as financing during this time the car internet priced was jacked up $1000 the next day their phones were busy all day I tried all numbers listed from morning til evening finally after getting thru to the body shop they gave me a #2273800 that's not even listed by now I just told the rep I would be n for my refund not even a hour later james calls me from his cell hey I heard u coming in for a refund ok I can tell u what I know thus far when u get here when I get there a lill after 5 the clerk tells me james is not there and she can't refund me after 5 pm as I'm leaving thru the glass I c james in one of the front offices as I enter back in james runs thru the showroom past the waiting room and his desk to the back I sat and waited and demanded respect and my refund dunka came over and ask can he help me after calming I made this same deal with dunka much higher financing than I expected but overall I thought I finally had some definites he told me to come in tomorrow and I'd b driving my car home not I got there and he said the car was being serviced and would b finished by that evening that didnt happen either later that evening dunka said the car ask was not done many problems they r finding in the services shop is what he said but tomorrow at 10 that didnt happen either the next day I wasphysically mentally and emotionally drained dunka said give me til tomorrow evening and if its not done imma get u in something so there's no inconvenience to u well as you know the next day I went in b4 5 and dunka told me the same story about the car not being ready I demanded a refund. NOTE: during one my many visits I heard one of the women sales clerks (the one who works across from dunka) bragging about how she has gotten a brand new car from there for less than $100 a month 2 funny if u go to ti this dealer u will b highly disappointed in a abusive manner More
by Lonneshaj
Employees Worked With
James Russo and Dunka
October 28, 2010
Avoid this dealer at all costs! They took a deposit for a vehicle and while I was waiting for financing to be approved, they SOLD THE CAR to another customer! They didn't even call me - in fact I called them vehicle and while I was waiting for financing to be approved, they SOLD THE CAR to another customer! They didn't even call me - in fact I called them to verify it was being held for me and I was told "Yes" even though it sold the day before. We went to the dealership so I could show the vehicle to my husband in the daylight and it was no where to be found! NO APOLOGY - SCAMMERS! They also removed the Internet pricing on the vehicle which indicates they sold the car at a higher price than stated originally. I would never recommend this dealer! More
by susiedoozy
Employees Worked With
Luis, "Big Mike"
