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Vision Nissan Greece
Rochester, NY
1,015 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,015 reviews
Verified Customer
August 02, 2025
They explained everything that needed to be done. Work was done promptly. All associates were courteous and Megan went the extra step to contact my extended warranty company to check on any possibl Work was done promptly. All associates were courteous and Megan went the extra step to contact my extended warranty company to check on any possible coverage for the needed repairs. More
by ANN.LETTIS
Employees Worked With
Megan, Colton
August 02, 2025
I arrived at Vision Nissan Greece @ 10:45am for an 11am NYS inspection and was told at that time it would be an hour. I gave them till 12:45pm (2 hours!) before I finally went back into the service area to NYS inspection and was told at that time it would be an hour. I gave them till 12:45pm (2 hours!) before I finally went back into the service area to see what was taking so long. After finally flagging someone down, they informed me that they hadn’t even brought the car back yet and the tech went to lunch. WHAT?! While discussing my displeasure, a customer who was about to sign on a new $45,000 truck (Nissan Frontier) purchase overheard me, asked what was going on and after telling him how I had been here for almost 3 hours (at this time now) for a simple inspection, then decided to walk. Left the paperwork right on the sales dude’s desk, asked for his keys, said thanks to me as he walked out the door. Vision is the worst. I apparently didn’t learn my lesson with all the problems with Vision Hyundai in Henrietta back when I had a Hyundai Sonata. Never again.  More
by MRNORDAHAUESEN
Employees Worked With
Service department
August 02, 2025
Awesome, smart, clever, unique, colorful, understanding, caring, positive, emotional, justifying, diverse, quality, advance, heroes, leaders. caring, positive, emotional, justifying, diverse, quality, advance, heroes, leaders. More
by ZZAP2020
Employees Worked With
Dumka Viator. 5 stars
August 01, 2025
They didn’t fix the problem I brought it for, told me they did things they didn’t, and didn’t seem to care. they did things they didn’t, and didn’t seem to care. More
by ltr9
August 01, 2025
The service was fantastic and staff was very friendly. They got me in promptly. I will definitely be back They got me in promptly. I will definitely be back More
by jaimie2217
August 01, 2025
Every part of the staff was very friendly and nice. My salesman went above and beyond to make my deal happen. My salesman went above and beyond to make my deal happen. More
by CHARLAND2
August 01, 2025
I enjoyed get my car service there and the staff have excellent customer services and patience excellent customer services and patience More
by Cheryl Nelson
