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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.8
937 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 937 reviews

June 20, 2026

Paid for tire rotation. I have an emblem missing on one of my hubcaps. That tire was in the same place, didn't get rotated. The last time the same thing happened. More

by Catchmand
Recommend Dealer
No
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Jun 23, 2026 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 18, 2026

Charged even when we were told we had free oil change when bought the car. Lost the hometown feel and we have purchased many cars there. Disappointed More

by JANBAILEY716
Recommend Dealer
No
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Jun 18, 2026 -

Vision Nissan Canandaigua responded

Thank you for bringing this to our attention, Jan. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 15, 2026

Np They had no problems and everything was done on time. Can't you make these shorter? More

by KAUSTEIN
Recommend Dealer
Yes
Employees Worked With
Girl
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Jun 16, 2026 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 14, 2026

Overall, it was good Excellent customer service and great people Excellent work performed on my car. Very satisfied More

by JOHNCBARTEK
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 15, 2026 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2026

All went well and they took care of our car the way we wanted. Very personable and welcoming. More

by DGRAVINOBARN
Recommend Dealer
Yes
Employees Worked With
Tiana and Ted
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Jun 15, 2026 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2026

John was very polite and explained everything. Took a little longer than expected but sometimes that happens More

by MARYHENNINGER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 12, 2026

The service was amazing in the service dept. , I would definitely recommend to family and friends More

by Anne D
Recommend Dealer
Yes
Employees Worked With
Ted Kelly which I high recommend! He was absolutely amazing with my vehicle
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 12, 2026

Professional , pleasant and very happy with the service department. They're great Always helpful and cheerful More

by Mysk3
Recommend Dealer
Yes
Employees Worked With
Matthew. Skylar and the two who booked me in. I don't remember their names but I shall next time. Matt and Skylar answered questions while I was waiting
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2026

I went in for a recall service. Tiaonna explained everything and let me know that it would be ready in about 1 hr. It was ready in under and hour and perfect. More

by MKSANTEE
Recommend Dealer
Yes
Employees Worked With
Tiaonna
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2026

Ever staff encountered was friendly and helpful My oil change was complete in a timely fashion More

by theresafinn16
Recommend Dealer
Yes
Employees Worked With
Oil change
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Jun 12, 2026 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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