593 Reviews of Vision Kia - Service Center
Experience was fine- I got a summary of the issue and went from there. Rick Norris then showed me a car: he was great to work with- just need to make a decision went from there. Rick Norris then showed me a car: he was great to work with- just need to make a decision More
Great sales, service terrible! 1900 miles on used vehicle in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt also bad' so now overdue for inspection...service manager refused to correct the mistake THEY made. Called management...'we'll call you right back'...7 days, the crickets are worn out... No response. Service supposedly checked 20+ things, including tires..my spare was totally flat, valve rusted in place...souvh road dirt obvious it hadn't been touched. Techs apparently not checking much other than the boxes...service manager shows 0 respect for Customer. Thumbs way down. More
They were doing excellent jobs to do on cars and I have no problem at all. I usually come for oil change and check everything update also too .. no problem at all. I usually come for oil change and check everything update also too .. More
I brought my vehicle in for 1 recall and they notified me of another needed. Had my oil change performed also. They were really fast at getting me in and out. of another needed. Had my oil change performed also. They were really fast at getting me in and out. More
They were prompt and courteous their service department I believe is outstanding Jordan was excellent with his communication and also told me he would order the part and it would be in in five days and it wa believe is outstanding Jordan was excellent with his communication and also told me he would order the part and it would be in in five days and it was and he also said it would take about 20 minutes to install and it did He was very friendly and polite I will definitely be back. More
excellent work done there.very polite service personnel and informative all done in good time and reasonable rates, will go back again.i would highly recommend this place to anyone. and informative all done in good time and reasonable rates, will go back again.i would highly recommend this place to anyone. More
Excellent service and very personable staff. They were able to create an appointment very quickly and had tremendous customer service by keeping me informed of what was going on. I recommend Vision Kia hi able to create an appointment very quickly and had tremendous customer service by keeping me informed of what was going on. I recommend Vision Kia highly. More
The staff is great, professional and friendly. I hate The staff is great, professional and friendly. I hate these requirements to a rate a business. It takes far too much time. The time used to this do The staff is great, professional and friendly. I hate these requirements to a rate a business. It takes far too much time. The time used to this do this exercise was wasted More