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Vision Kia - Service Center

East Rochester, NY

4.4
635 Reviews

635 Reviews of Vision Kia - Service Center

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August 26, 2021

Front end customer service was outstanding as usual.Manny and the other front end staff member were excellent. Very friendly and accommodating. I appreciate it. More

by BRADLEYHURST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

For the most part I was very please with the customer service and the technician. Waiting time was very long. Keep up the good work! :-) More

by CTTEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
August 23, 2021

Great service. My inspection went faster than expected. Staff was extremely helpful and pleasant. Overall, a good experience. I feel comfortable in recommending Vision Kia of East Rochester to my friend More

by ROBERT_BAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
August 18, 2021

I always have a great customer experience when I get my Niro serviced. The team is always friendly and professional. They explain very clearly and always have the car ready when promised. More

by ICH4759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
August 17, 2021

Any time I've brought my car in for service,vision has always made it a good experience. This time I had to bring back a couple of times fir different issues,but they always treated me with respect,and t More

by PPF25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
Aug 30, 2021 -

PPF25 responded

Thanks Vision Kia for taking care if all my car needs.

August 14, 2021

While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast More

by DERICKDOUGLAS1408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M., Drew C., Jake G., Jordan C., Myles P., Eric R., Ricky N., Jason M., Joe I.
August 11, 2021

Jordan is always on top on his game and knowledgeable and timely. He is a true asset for you dealership. I will be back in the future. More

by RAMSEY.BRANDON.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
August 10, 2021

I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR More

by MIKEC.2339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M., Drew C., Jordan C., Myles P., Jason M., Joe I.
August 09, 2021

Nick and Jordan did a great job explaining the steps and procedures, and were polite and patient as well. We were very happy that we were approved for the recall, many thanks to Kia. More

by BLUESPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service *****, Jordan C.
July 31, 2021

They did exactly what was needed for the warranty work and the service my vehicle required. They worked with the extended warranty company so that it was not necessary that I call the company. More

by OOGMICKC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
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