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Vision Kia - Service Center

East Rochester, NY

4.4
593 Reviews

593 Reviews of Vision Kia - Service Center

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June 07, 2021

Experience was fine- I got a summary of the issue and went from there. Rick Norris then showed me a car: he was great to work with- just need to make a decision More

by JGENTILE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Norris, Brian M., Jordan C.
June 04, 2021

I was a little disappointed when I was told a few minutes and my car would be finished those few minutes turned into 45 minutes. More

by SUSANWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
June 01, 2021

Brought a car have the same problem a yr later never fixed problem over 3k worth of work all the same from test drive smh More

by FYNESSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny G.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick , Jordan C.
June 01, 2021

Great sales, service terrible! 1900 miles on used vehicle in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M.
May 27, 2021

They were doing excellent jobs to do on cars and I have no problem at all. I usually come for oil change and check everything update also too .. More

by BULLIVANT3065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 26, 2021

I brought my vehicle in for 1 recall and they notified me of another needed. Had my oil change performed also. They were really fast at getting me in and out. More

by BOYDRED99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 26, 2021

They were prompt and courteous their service department I believe is outstanding Jordan was excellent with his communication and also told me he would order the part and it would be in in five days and it wa More

by SUECONNOR1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
May 21, 2021

excellent work done there.very polite service personnel and informative all done in good time and reasonable rates, will go back again.i would highly recommend this place to anyone. More

by DONALD.NARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 21, 2021

Excellent service and very personable staff. They were able to create an appointment very quickly and had tremendous customer service by keeping me informed of what was going on. I recommend Vision Kia hi More

by VFALCONCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
May 18, 2021

The staff is great, professional and friendly. I hate The staff is great, professional and friendly. I hate these requirements to a rate a business. It takes far too much time. The time used to this do More

by LUND18411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
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