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Vision Kia - Service Center

East Rochester, NY

4.4
593 Reviews

593 Reviews of Vision Kia - Service Center

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July 28, 2021

The service department was able to get me in right away because I had an issue with my brakes and completed the work the same day. I appreciate the prompt service! More

by CBAMBURY
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 26, 2021

Was in and out in a reasonable time. Had some questions and they were adequately answered. Got a good explanation for the recall. Clean waiting area.9 More

by JWHITE011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 26, 2021

Great customer service! All reps could actually converse and were professional and cordial. Car was done ahead of promised time. Will use Vision Kia service again! More

by RDVAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 24, 2021

They always keep you informed on how your vehicle is doing and how to be prepared for future problems. Great service! I will keep coming there. More

by JCARL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 23, 2021

They were fast and efficient! They did a fantastic job and I was very satisfied with my experience. Will be back for my next service! More

by KARA2ZOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 22, 2021

The service team is AOK and Manny helped get my '09 KIA Rio 5 in for service, now a second time, due to a KIA replacement part that failed. Other expensive KIA facorey original parts had to be installed More

by MGAHMOGCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 21, 2021

Brought my car in due to a strange noise. I was able to get it looked at very quickly and the problem was explained to me in a polite and easy to understand manner. Repairs were made at a very reasonable c More

by YAM650TWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 21, 2021

Very fast and on time car inspection. I appreciate that this place will service fully electric cars as the places back in Virginia Beach did not. More

by NewtotheArea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 20, 2021

Manny, the service manager, was helpful explaining while they had a 2week backlog of service jobs already in-house, he would do his best to fit in my 5 outstanding vehicle recall items. The service depart More

by AMATORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Jordan C.
July 15, 2021

Prompt, thorough, courteous. Got me in for a recall service that I couldn’t get at the dealership I purchased my vehicle at. Thank you More

by SUZYENGLISH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
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