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Vision Kia - Service Center

East Rochester, NY

4.4
593 Reviews

593 Reviews of Vision Kia - Service Center

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February 28, 2023

They did lousy work. My car required further repair from the incompetent work, and they charged me for this work, despite it being a warranty issue. More

by REHEHEALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan C., Myles P.
November 08, 2021

The oil change and inspection were done within one hour. The service manager showed me to my automobile. More

by PREVOSTD2014
Recommend Dealer
Yes
Employees Worked With
Jordan C.
November 08, 2021

We suffered a total loss of our 2020 Kia Telluride in a storm in New England and ended up having to purchase one out of state. When we got back to Rochester we needed some mechanical help and an inspection More

by Knitternan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reis Service Advisor and another fellow who actually worked on our car whose name I do not recall.
November 04, 2021

Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote! More

by ICH4759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
November 01, 2021

They are always nice and professional. They do really good work. I love taking my car here More

by BRI5710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake G., Jordan C., Myles P.
October 30, 2021

The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia. More

by FISHERSONTHEHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M., Jordan C.
October 28, 2021

Appreciated the ride to work by the service writer when the driver was late. Thank you More

by JOEP6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan C.
October 27, 2021

I just had the oil changed and tires rotated. They also replaced the engine oil filter. No problems. I decided to replace the cabin air filter myself. Appointment was easy and service didn't take a lot of More

by SCHICHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
October 27, 2021

great speedy service on Tuesday 10-26. Too bad your people had to take my mileage reminder off my windshield from Dunn Tire too!!!!!!!!!! More

by artgerber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
October 20, 2021

The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need. More

by ARICON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
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