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Vision Kia - Service Center

East Rochester, NY

4.4
635 Reviews
Call Service Center (585) 460-5917

635 Reviews of Vision Kia - Service Center

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February 23, 2024

It was excellent But they forgot to reset the you need an oil change alarm. More

by jborges20
Recommend Dealer
Yes
Employees Worked With
Amanda Herok
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February 22, 2024

Took me right in, explained everything to me,did the service very fast. I was very satisfied. More

by MAHOSKER61
Recommend Dealer
Yes
Employees Worked With
Yes
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Feb 22, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 22, 2024

Kelly was great excellent customer service. Got my car right in and it was done at the time she said it would be done. More

by HOOVERK1952
Recommend Dealer
Yes
Employees Worked With
Kelly
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Feb 22, 2024 -

HOOVERK1952 responded

Kelly was great to work with. Would recommend her for service advisor of the month

Feb 22, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 22, 2024

Pretty smooth, dropped the car off, picked it up later, had all the work explained in detail More

by egfarnung
Recommend Dealer
Yes
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Feb 22, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

Best ever. recomend to anyone. One of the best experiences ever! I really love the fact that they always put me first and really care about me . More

by W0RKIN9MAN
Recommend Dealer
Yes
Employees Worked With
Kelly
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Feb 23, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2024

It was a pleasure to work with the entire staff. The service was conducted as prescribed. More

by PRITCHRO
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
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Feb 23, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

Polite, professional and pleasant Your phone system doesn't work. Pls replace it asap. Just stop More

by MOLLYPERRYRN
Recommend Dealer
Yes
Employees Worked With
Manny and Kelly
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Feb 21, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

February 21, 2024

Profesional honest work well done I will be back for more work in the future More

by John K.
Recommend Dealer
Yes
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Feb 21, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2024

I was approached professionally and friendly. I apprecited the way I was spoken to and given clear facts. I'll be back to place an order soon. More

by RMDELLEFAVE
Recommend Dealer
Yes
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Feb 21, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 14, 2024

Good communication. Good customer service They help me find the issue and fix it right the first time More

by KID_DANOMITE
Recommend Dealer
Yes
Employees Worked With
Manny and John?
Report | Print
Feb 14, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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