Vision Kia - Service Center

The service department took care of my issue quickly and called to let me know it was all set. called to let me know it was all set. More

I came to this Kia for the same exact reason for 3 visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if they actually took the time and looked at it the first time I could’ve avoided multiple trips back and not having a car. And then when they did find what was wrong with it they told me they couldn’t even do anything for it and I had to go somewhere else. And I asked before I left if they could put my cabin air filter back in my car at least for me. And when I got it back it wasn’t put in and my car passenger seat was all the way back with stuff in the drivers seat. Not happy with the service from here and won’t be back. Kelly in Service who deals with customers, was very nice and helpful throughout the whole process. If I ever came back it would be because of her. More

This place had friendly staff and did a very good job on the vehicle and it returned clean. the vehicle and it returned clean. More

Made for an easy transaction and ensured to listen to my requests and keep everything within my budget requests and keep everything within my budget More

The help me quickly and really nice. Explain me about the service and let me know gor next time Explain me about the service and let me know gor next time More

I have had my 2023 Sportage in at least 3 or 4 times within the last 2 years for a check engine light.Each tome thay tell me it's fixted but obviously it isn't. This is our third KIA and now I'm not so within the last 2 years for a check engine light.Each tome thay tell me it's fixted but obviously it isn't. This is our third KIA and now I'm not so sure I don't want to go to a different make of vehicle More

I didnt have an appointment but they got me in anyway. They were so friendly and paid for an uber to take me to lunch they kept me informed about my car wile I was out threw my phone.They were busy but ev They were so friendly and paid for an uber to take me to lunch they kept me informed about my car wile I was out threw my phone.They were busy but everyone worked hard to get me out as quickly as possible More

Great service but the customer waiting area could use an upgrade and better amenities for those waiting. upgrade and better amenities for those waiting. More

Pleasant reception even though I was 15 minutes late for my appointment (spent circling between East Rochester and Fairport due to poor directions from the Kia GPS directions. Wait for the inspection and oi my appointment (spent circling between East Rochester and Fairport due to poor directions from the Kia GPS directions. Wait for the inspection and oil change was reasonable. No cost for the oil change and inspection was a plus. Parking however in that small lot wasn't all that great. Overall the experience was ok. More

Always great service and they keep you informed on the progress of your vehicle and explain what was done progress of your vehicle and explain what was done More