Vision Kia - Service Center

I went in with a known engine issue for which they did an oil change and said come back in 1000 miles so they could check the consumption. Problem is, they over filled the oil by at least 1 quart. I fully d oil change and said come back in 1000 miles so they could check the consumption. Problem is, they over filled the oil by at least 1 quart. I fully documented me checking the level. I'll see what they say when I bring it in at the 1000 miles. They were either trying to scam me or their mechanics need a lot more training to do a si.ple oil change. More

Great people there Awesome place to buy a car and get car care very helpful care very helpful More

Everyone extremely courteous and friendly. Got car done quickly. Inspire trust. Comfortable to bring car back again. Got car done quickly. Inspire trust. Comfortable to bring car back again. More

They tried really hard not to honor the warranty. I had to have my mechanic direct their mechanic to a leak in the AC unit that they said they couldn't find. The first day they had my car they kept i I had to have my mechanic direct their mechanic to a leak in the AC unit that they said they couldn't find. The first day they had my car they kept it for the entire day and no one had looked at it before I needed it back. More

I appreciate the level of detail that the team at Vision Kia East Rochester provides. They are always professional and informative. Kia East Rochester provides. They are always professional and informative. More

Kelly was very friendly, explained everything and kept me informed. Spoke with Chad when I called to make my appointment was able to get me a day and time that worked for me that was within a week. informed. Spoke with Chad when I called to make my appointment was able to get me a day and time that worked for me that was within a week. More

Kelly did an amazing job getting me in and out of my oil change ! Thank you 😊 change ! Thank you 😊 More

Great place, wonderful service department, thanks to Manny and Kelly so courteous and professional. 👌 awesom. Manny and Kelly so courteous and professional. 👌 awesom. More

My experience was great! I was treated with care. You even saved me some money on my bill. Everyone was friendly. Thank you! I was treated with care. You even saved me some money on my bill. Everyone was friendly. Thank you! More

Was warmly greeted. Service writer knowledgeable. Work done accurately. All personnel helpful. Easy to make an appointment. Service writer knowledgeable. Work done accurately. All personnel helpful. Easy to make an appointment. More