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Vision Kia - Service Center

East Rochester, NY

4.4
582 Reviews

582 Reviews of Vision Kia - Service Center

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December 23, 2024

Non-communicative, no respect for customer, poor customer service, only voicemail and no responses, deceitful. More

by ELIZWOODARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Friendly courteous front end staff…very capable technicians…fast service. An excellent team that I have great confidence in to keep our Kia Sorento and Soul In top shape. More

by MWATERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Up front pricing and what was to be expected and how long of a wait I should expect appreciate girl at desk checking me out as well since I've worked with her prior More

by Baoteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Everyone is very helpful and the work is completed in a timely manner . Great customer service . More

by BRITASH9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

It was a great experience, everyone was so helpful and friendly. I always go here for my services. More

by c.lamere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Quick service and I appreciate the option to get a loaner car while my car is being serviced. More

by LStew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Amanda was incredible. Extremely knowledgeable, friendly, and efficient!! She made the process of bringing my vehicle in for a recall much less painful. More

by HCARSON1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Herko
December 14, 2024

I had to come back after a headlight error code, with what we thought was just a blown LED bulb. It turned out there was a short that only replicated after I left and drove a ways down the road and hit a More

by JBOORMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

I was happy with the service and the rental car, thank you very much dealer. More

by i_floss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Very nice and helpful. Kept me updated with the status of my car. I liked being able to get an Uber so I could go to work while my car was being serviced. More

by j_oehlbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
2
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