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Vision Kia - Service Center

East Rochester, NY

4.4
602 Reviews

602 Reviews of Vision Kia - Service Center

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August 20, 2024

My time at Vision kia is always pleasant. At my recent visit, my service advisor was Kelly Bailey and she was very informative regarding any recalls for my car. I initially brought it in for More

by DYOU95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Bailey
Aug 22, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2024

Great service in solving my issue and noticing the need for new tires and doing an inspection when needed but not requested. More

by DEDORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda was very accessible and communiative
Aug 22, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 17, 2024

Quick friendly service. Proper recommendation smooth transactions and friendly staff. Easy to set appointment and quality workmanship. Proper turn around and overall present More

by STORKWATERNATURALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Aug 22, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 17, 2024

I came in without an appointment for an inspection and nitro in my tires. They offered (and I accepted) tire rotation and oil change. I was out of there in about 2 hours. More

by Christine.duffy29
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any of these listed
Aug 22, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 16, 2024

Great employees. Very helpful and friendly. The staff always goes above and beyond with everything they do. More

by jmar9180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

Great team to work with! ! Service department primary interest was making sure that the job was done right and customer(me) was taken care of! The Mechanic was pointing out t More

by gd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 12, 2024

Extremely efficient! Very good and thorough experience. I was in and out in less than an hour on a Saturday afternoon. Thank you. More

by BILL@JUDEBETHBILL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silverio Montalvo
Aug 14, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 11, 2024

Had an issue with brakes Staff immediately reexamined, replaced parts and put under warranty. Service Manager is very professional and customer oriented. Thank you. More

by Jackie G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 11, 2024

Amanda was very accommodating. She was very friendly and kept me informed on the situation. The waiting room was comfortable. More

by dmfay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 14, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 11, 2024

Amanda service advisor is very professional and helpful. I would recommend this place for service. 5 stars!!! More

by RKRUPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko
Aug 14, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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