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Vision Kia - Service Center

East Rochester, NY

4.4
599 Reviews

599 Reviews of Vision Kia - Service Center

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September 16, 2024

Great and quick service, as always. I visited to get a minor issue with my car checked out, and the fix was covered by warranty so i didn't have to pay anything, very pleased. More

by Aditya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Everyone is amazing! They make sure everything is taking care of & handled as if it was their own. I will always appreciate everyone who works there! More

by Taylor kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
September 14, 2024

They were all Kind, personable, on time, explained the service, and I appreciated how they brought my car out washed More

by heatherjhuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

It was special. The sales associate was the greatest. The price was good and the car was lovely More

by MDENKER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

The two salesmen that we worked with were helpful and answered all our questions regarding the vehicles we were considering. They helped us decide which vehicle met our needs and our finances. More

by Terry
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Service is fine but the 1 hour 40 minute wait for a scheduled oil change seems a little crazy. Everyone is nice, the waiting room is great for working, has snacks, charging station and WiFi. More

by kbizari712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

My car was fixed in a timely manner and all issues were resolved. Staff was friendly More

by ograde64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

They were very quick getting a appointment for me an evening though they couldn't fix the problem that day they are getting the parts soon. More

by wegeiger51
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Quick, efficient, compassionate. Easy to talk to and very straight forward. Easy to get ahold of. More

by CPF4997
Recommend Dealer
Yes
Employees Worked With
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko
September 11, 2024

I brought my car in for an oil change and three recalls. I was told that it would be ready in about an hour and 15 minutes and it was ready in that time to the minute. I also had asked for a tire rotation a More

by Belsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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