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Vision Kia - Service Center

East Rochester, NY

4.4
592 Reviews

592 Reviews of Vision Kia - Service Center

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October 12, 2024

Everything was great. The shop was cleaned and it smelled really good. Service was taken care of. More

by CLOSETCONCEPTSOFROCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
October 11, 2024

Service was great and they honored my free inspection thanks Joe very professional and polite More

by ENDURING1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Service Department treated me as a very valued customer, listened to my request for service and completed the work in a very timely manner. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICHOLAS BRUMM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
October 09, 2024

The staff at the dealership were all kind, courteous and professional. The service was fast. More

by PKCAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Easy and quick dropping my car for the repair. I used the customer lounge to work while I waited. Repairs were completed sooner than i expected. More

by erquestr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

There are problems still with car. tried calling no answer.would like a response please call More

by dayzeediva1
Recommend Dealer
No
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
October 07, 2024

The people in the service department are very friendly and they I seem to get your work done fast and your car is ready on time More

by KAC_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

I called for an emergency appointment to get a new tire after receiving a flat, and Joe in maintenance was very helpful and kind enough to bring me in the day of to get it fixed. They had me driving away b More

by HALIHIRSCHMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Hard to reach the service department. Did not follow instructions on drop off envelopes more than once. Had to repeatedly ask for information. Car not ready when promised. Numerous issues More

by KIAOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
2.0
This rating includes all reviews, with more weight given to recent reviews.
JOE KRUPPENBACHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chino, Amanda, Kelly
October 03, 2024

Great customer service and wonderful to work with. They get the job done. Love my vehicle that I purchased from them. More

by Dcstokes1964@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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