Vision Kia - Service Center

I really like my Kia. I would most likely buy one again, but I feel so scammed by the dealer by for the first time in my life, I bought an extended service package, think I would most likely buy one again, but I feel so scammed by the dealer by for the first time in my life, I bought an extended service package, thinking that I have oil changes and tire rotations for 48,000 miles. Instead, I’m told that I get an oil change every 10,000 miles versus every 5000 or 7500 miles that I think is better for the car, even when you Google it they say 7500 miles for synthetic oil. And then I’m told that I’ve used up all my oil changes in the extended warranty program. This is just one example of getting scammed in buying something that I probably should’ve never bought in the first place or should’ve read the fine print. I also don’t appreciate being told that I have to buy oil additive or fuel additive for a car that is pretty much brand new and I’m getting an oil change to begin with. So why do I need to spend $30 for an oil additive. Another scam. and each time I’ve been in for the last two appointments I’m told that I should have my brakes taken care of. My mechanic told me that I don’t have to touch my brakes yet as they are fine for quite many more miles to go. So two different opinions. And who do I trust not the dealer that sold me a package of extended warranty, where I had to start paying for more stuff to begin with. When I have time, I’m gonna call other Kia dealerships to see if there’s better programs for such things as routine oil changes and other things such as tire rotations that are part of the service like the service I had on my Mazda. I had oil changes for life of that car. on a sidenote, I know there’s not much space for doing much more at your current location as the parking lot is always packed and parking is limited, but that is a challenge to find a parking spot when getting my car serviced. More

Very helpful and provided excellent experience in leasing my new Telluride. Adam was very transparent and trustworthy. my new Telluride. Adam was very transparent and trustworthy. More

Always are Pleasant and seem happy to see me. Between going in for a recall and having four brand new tires and Alignment done they've seen me up quite a bit and again always made me feel especia Between going in for a recall and having four brand new tires and Alignment done they've seen me up quite a bit and again always made me feel especially taken care of More

The buying experience was one of the best I had. The process was done mostly over the phone which was perfect for me. The sales team was easy to work with and very up front about everything. I would The process was done mostly over the phone which was perfect for me. The sales team was easy to work with and very up front about everything. I would buy from Vision Kia again. More

They were very helpful. Researched my issues and taught me how to work a feature of my car. Researched my issues and taught me how to work a feature of my car. More

Great job. Only thing I don’t like is the “upsell” for things that are not necessary Only thing I don’t like is the “upsell” for things that are not necessary More

Purchased two new tires and wheels to replace Both front tires using the almost new left front as a spare instead of the doughnut Got home. The purchased new one was in the trunk; the mismatched were in f tires using the almost new left front as a spare instead of the doughnut Got home. The purchased new one was in the trunk; the mismatched were in front! Actually, with the car, a 2025 not a biggie but Imconcerned about equal roll resistance More

Service department did a great job as always. All of the work done was on time. All of the work done was on time. More

Very helpful, professional Keep me informed, reached out to schedule the recall. This is ridiculous. Why do you have a word requirement on a survey????? to schedule the recall. This is ridiculous. Why do you have a word requirement on a survey????? More

Service department did what I wanted to have done, on time and friendly. The sales department was also recommendable. I can't say much else about them because my car has been working so well that I hav time and friendly. The sales department was also recommendable. I can't say much else about them because my car has been working so well that I haven't needed to go back there for anything else. More