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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.1
414 Reviews

414 Reviews of Vision Hyundai of Canandaigua - Service Center

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September 09, 2024

I called (they have never answered the phone, when I've called) to make an appointment. They called me the next day. Made appointment and ordered 4 new tires. Appointment was 2 weeks later. I arrived the More

by BARTLETTJOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Joy. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

September 09, 2024

Thank you for your fast service. Jess was helpful and easy to work with this summer on our stay. More

by chuck.reger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 09, 2024

Service is fast and friendly. Don’t mind the drive in from Rochester. Highly recommend. More

by OLDCO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 09, 2024

Significant improvement in customer service from March and ongoing issues with no response. Much appreciated More

by cmpowers246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 08, 2024

I had a lot of work done and spent a lot of $. I asked to have my windshield washed. Told it would be done. It wasn't. I would have liked the sticker for showing me when my next oil change is due. More

by theresa_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

September 07, 2024

Called and spoke to Jeff 1day, made an appointment to see him the following day. Upon arrival, Jeff had already had the keys in hand for the vehicle we had discussed the previous day. Jeff greeted us, introd More

by GGvfd31
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arnold
September 07, 2024

Milia and the others at the Service desk were extremely helpful and managed to fit me in to their busy schedule and resolve the issue with my car in a very timely manner. I cannot thank them enough for the More

by andyscot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milia
September 07, 2024

You people did a awesome job on my car want to thank you very much More

by FRENCHIE455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
September 07, 2024

The service employees are accommodating, helpful and always friendly. We always prefer to take our Santa Fes there. More

by cvseils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Worst place I have ever taken any car of ours. Will never do any business with them again!! Only reason I gave them a 1 is because they didn't have a zero More

by Mike Sevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana the service manager and her rag tag incompetent service writer
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Mike. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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