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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.1
414 Reviews

414 Reviews of Vision Hyundai of Canandaigua - Service Center

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September 20, 2024

Thoroughly explained issue with my car, fixed it and will do a follow up soon More

by PAVONEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

I bought a 2024 Touson. I drove it off the lot and the breakers pulsated. I called the service center and was given an appointment for 2 weeks away to even look at my new c More

by sjeffery2424
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
September 19, 2024

They took my car back fast and addressed the issue quickly making it a quick in and out. More

by MBRODY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The lady behind the counter was very helpful in addressing our needs. My only complaint is when you call service department no one picks up. When I go online to make an appointment no one confirms More

by IMSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Three hours for an oil change and tire rotation is ridiculous. They left greasy handprints all over my vehicle. More

by CHELLE300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sales
September 14, 2024

I went in for an oil change and spice my vehicle was four years old she suggested more maintenance items. Got everything done in two hours and now I’m good for another four years except oil changes. More

by STEPHONYA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 13, 2024

Service was fast even for a late afternoon appointment. Everyone was kind, friendly and helpful. More

by LISA.FURLETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 10, 2024

I would give zero if I could. I bought my car from this dealership and got free oil changes. Well a new owner took over and had decided that he's not honoring those contracts. More

by JENNIFER.KUIETTNAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Jennifer. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

September 10, 2024

Simply the best, excellent customer service and great products. I will bring my vehicle back to Vision Hyundai every time. More

by Lepinskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 10, 2024

Jeff Arnold was very friendly and explained everything I needed to know about the car we purchased. He was very helpful showing my Granddaughter every thing also. More

by ROOTYTOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arnold,
Sep 12, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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