Vision Hyundai of Canandaigua - Service Center

Years ago- it was a comfortable friendly place to go get my car serviced in a timely manner without the stress of upselling. I feel like I’m bothering them every time I go there. And after many years of lo my car serviced in a timely manner without the stress of upselling. I feel like I’m bothering them every time I go there. And after many years of loyalty I am charged $103 for an oil change and tire rotation. When I desperately needed repairs- I was told it would be 2-3 weeks until I could get an appointment. It’s so frustrating More

The service department is efficient and the people are friendly the helpful. They respected my needs and my time. friendly the helpful. They respected my needs and my time. More

I have purchased many cars in my life my experience at Hyundai was great mainly because of the finance manager mirna made the process very easy and Kyle was also good will be back Hyundai was great mainly because of the finance manager mirna made the process very easy and Kyle was also good will be back More

I've been a customer for over 16 years and usually everything goes well. My issue this past time was contacting them to get in for a recall, took over a month!! Every time I call, I am told they are everything goes well. My issue this past time was contacting them to get in for a recall, took over a month!! Every time I call, I am told they are busy and to try again later. Could only get through chatting online. First time I came in, I was told the part didn't arrive, but never received a call to cancel and drove 1/2 hour for nothing. Second time around, they took care of me. Regarding the calls, when I am there it doesn't seem that busy and I see no one at the service desk on other calls, so makes me wonder why they don't pick up the phone when I call. Brianna was the MOST helpful in making my appointment and called back to confirm second appt, kudos to her!! The one star below is because I didn't work with the Sales Dept and there was no NA to chose. More

I love Vision. They treat me like I’m important and explain everything! The nicest dealership I’ve been to! They treat me like I’m important and explain everything! The nicest dealership I’ve been to! More

I’ve been a customer for over 10 years. They always treat me with respect and kindness. The service is wonderful and I trust them when they recommend service needs such as tires, brakes et They always treat me with respect and kindness. The service is wonderful and I trust them when they recommend service needs such as tires, brakes etc. they are the only place I take my car. Thank you More

Everyone was very friendly helping out with questions I had about the vehicles and other things had about the vehicles and other things More

Fitted me in on short notice, clear communication about car's problem and recommended remedy's car's problem and recommended remedy's More