Vision Hyundai of Canandaigua - Service Center

Could use some updates to the waiting area in the service department. We have had Subarus and Hondas and their service areas are much convenient and comfortable. department. We have had Subarus and Hondas and their service areas are much convenient and comfortable. More

Service lived up to my expectations, timely, efficient, friendly and professional. More than happy to recommend them. friendly and professional. More than happy to recommend them. More

I live in Fairport and use the service department in Canandaigua because they have treated me with excellent service, respect and honesty. Highly recommended Canandaigua because they have treated me with excellent service, respect and honesty. Highly recommended More

Wonderful customer service . ...I walked in without an appointment and they checked out my car ! ...I walked in without an appointment and they checked out my car ! More

They tried to see me coming, throwing 2k worth of work that did not need to be done at me. Rip off artists. that did not need to be done at me. Rip off artists. More

Had a coupon for $29 oil change was charged 39 + 4. 56. Told kid at counter to leave settings in car as they are now as last 3 visits they were reset. Left with fuel economy changed to digital speed; au 56. Told kid at counter to leave settings in car as they are now as last 3 visits they were reset. Left with fuel economy changed to digital speed; auto lights turned off and all Bluetooth settings gone. More

Was there for over 2 hours. They told me they only charged the 12v battery and nothing else. I received and signed no paperwork. After I got home I discovered there was a recall They told me they only charged the 12v battery and nothing else. I received and signed no paperwork. After I got home I discovered there was a recall for this issue of 12v battery not charging . I called to make another appointment to get it done. They called back a little later and said that the recall work was done when I was there earlier. Nothing was mentioned before that Terrible communication from their service reps. More

Fast service, pleasant staff, performed all services, honored pledge for free NY inspection, waiting area clean, with TV & free coffee. honored pledge for free NY inspection, waiting area clean, with TV & free coffee. More

The girl I spoke with to make the appointment did not have a friendly voice sounded like she was on drugs. I had to wait about 20 minutes to check in only one person working. Then the person told me that have a friendly voice sounded like she was on drugs. I had to wait about 20 minutes to check in only one person working. Then the person told me that it would take hour snd half to get an oil change. Really!!!! Was there about a hour. Service has gone down hill tremendous in the last three years. Don’t think I will get another vehicle from you folks. You have stopped all the oil changes for free and etc.. More

My appointment went quickly. I tried to schedule an appointment furan oil change even though the website says you don’t need an appointment, but they couldn’t get me in for 2 we I tried to schedule an appointment furan oil change even though the website says you don’t need an appointment, but they couldn’t get me in for 2 weeks. So I just went there first thing in the morning on a Saturday and I got right in. They were open earlier than it stated on the website. So I recommend getting the communication better coordinated to match what is actually the case. I was also told when I bought the car that I could’ve given a car for the day. Well they couldn’t do that either. Shouldn’t be promised if can’t deliver. More