Vision Hyundai of Canandaigua - Service Center

Everyone is always so nice. They answer questions and always make sure i know what they are going to do. They answer questions and always make sure i know what they are going to do. More

there were other known recalls for my car at the time it was in for recall work. And I was called regarding them, however no one has answered or returned calls I have left regarding the additional recall wo was in for recall work. And I was called regarding them, however no one has answered or returned calls I have left regarding the additional recall work, over the last 3 weeks. I likely will travel further to visit a different Hyundai location for recall work, just so I can have someone respond in a timely manner. Additionally I was called asking if I would SELL my car to the dealership for their used car lot, as if I didn't have a need for the car. More

Worst car buying experience I ever encountered. Sold me the wrong car. I drove around uninsured and unregistered because of a VIN stock error. Told I have to take the car Vin # on all of the paperw Sold me the wrong car. I drove around uninsured and unregistered because of a VIN stock error. Told I have to take the car Vin # on all of the paperwork. Not the car I really wanted. Then no 2nd key fob, 4 return visits to obtain to be told it is 2 months back ordered. If they ordered it back in March it would be here much sooner. Zero follow up by anyone except for the service dept. then they added my cell phone and email address to all of there accounts. Still trying to correct this mistake. Our 6th car from this dealer. Our last. More

we are very happy with the dealership - been a customer since 2011 - this is the 6th vehicle we purchased. Sales staff (Ed Stebbins) service and financial people are great to work with! since 2011 - this is the 6th vehicle we purchased. Sales staff (Ed Stebbins) service and financial people are great to work with! More

My fourth trip in for service on the same problem and still no resolution. Totally disgusted with the service. still no resolution. Totally disgusted with the service. More

I’m always pleased with this dealership’s service, however, trying to get a hold of someone in this department can be difficult. I scheduled my appointment online and then canceled it, however, my new however, trying to get a hold of someone in this department can be difficult. I scheduled my appointment online and then canceled it, however, my new appointment got cancelled somehow also. I did text someone and they fixed it. More

Took 2 hours and 8 minutes for an oil change and tire rotation. Enough said. rotation. Enough said. More

Very excellent experience, about 6 months ago towed my car to your dealership my engine seized and with 97000 miles your dealership horned my warranty and in 2 weeks had put a new engine in . I tell every car to your dealership my engine seized and with 97000 miles your dealership horned my warranty and in 2 weeks had put a new engine in . I tell everyone I know to go to your dealership. More

Very happy with this dealership, mainly Phil Meek. I asked me to find me a car and he did. I asked me to find me a car and he did. More

Each visit has been a very pleasant experience unlike the previous dealership we have used. We will continue to use vision and I have recommended this dealer to others previous dealership we have used. We will continue to use vision and I have recommended this dealer to others More