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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.1
454 Reviews

454 Reviews of Vision Hyundai of Canandaigua - Service Center

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April 19, 2024

Always clean and employees are friendly and helpful. I can’t get there easily because I’m a caregiver. I needed several things done and the young lady got it all done the same day. That’s why I keep More

by T46WGUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. I don’t remember her name.
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Apr 24, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

they were friendly and got what they needed to do done in a reasonable time. My only problem which isn’t really a big problem. they just left my hood open. Like it was down but not locked into place and it w More

by mperdan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was helped by someone in the front. a tall skinny young man. Though other than that I wasn’t helped by the managers, and it wasn’t necessarily to be helped by them , Jeffrey Brock, Rob (Mr. Savings) Moraza, Josh Villa
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Apr 19, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

April 18, 2024

The service was great and everyone that was there was polite and they were friendly More

by VICTORCOON20250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

They took very good care if me. I had an inspection. They got me right in and I didn't wait long More

by KATHRYNONDERDONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza, Josh Villa
Report | Print
Apr 19, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

10:30 appointment for an oil change. Didn’t leave for almost 2 hours. I got there around 10:20 didn’t leave till, 12:10. More

by DUSTY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 17, 2024 -

Vision Hyundai of Canandaigua responded

"DUSTY64" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 17, 2024

Dropped car off at 10:30 for pre trip check, oil change and tire rotation. Very pleased with service personnel and how the service was completed. More

by DNICOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female service rep
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Apr 18, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 17, 2024

Friendly employees nice waiting area. Everything was explained if there was additional work needed on the vehicle. More

by RICKW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 18, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Communicated well throughout service of different things that may need to be done now or near future. More

by bgbon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia
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Apr 18, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2024

We received prompt and courteous service. The service team addressed all of our concerns. All of the costs were discussed before any service was rendered. More

by jvanderhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Villa
Report | Print
Apr 17, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 14, 2024

Had my oil changed 24 hours later low oil alert came on and checking my oil and it was extremely low. More

by erins.sunshine.p.h
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
None
Report | Print
Apr 16, 2024 -

Vision Hyundai of Canandaigua responded

"Erins.sunshine.p.h" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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