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Vision Hyundai of Canandaigua - Service Center
Canandaigua, NY
510 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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510 Reviews of Vision Hyundai of Canandaigua - Service Center
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Verified Customer
June 13, 2024
Very nice and helpful! Very fast and courteous! Dropped car off early for recall stuff to be done and it was finished before it was even scheduled!! Will definitely be gett Very fast and courteous! Dropped car off early for recall stuff to be done and it was finished before it was even scheduled!! Will definitely be getting my car worked done there again if they take my warranty! More
by Dylan Lackey
Employees Worked With
Customer service rep. 5 stars!
June 12, 2024
Very good service, very professional and personable staff. In and out in a timely manner. staff. In and out in a timely manner. More
by j_sbroco
Employees Worked With
Other Employees :
Eddie Stebbins, Jeffrey Brock, Rob (Mr. Savings) Moraza
June 12, 2024
Waited for over 2 hours for them to run an hour software update. Tried to sell me on a very expensive part that was not needed, and also had a salesperson call me while I was still in the waiting area To bu update. Tried to sell me on a very expensive part that was not needed, and also had a salesperson call me while I was still in the waiting area To buy a new car. Just unnecessary for a simple software update appointment. More
by afortie1
June 12, 2024
I came for an oil change , they got me in right away , which I really appreciated . During the oil change they found a mouse nest , they cleaned it out and replaced my filters very quickly and got me on m which I really appreciated . During the oil change they found a mouse nest , they cleaned it out and replaced my filters very quickly and got me on my way . As always the representative's working the desk were friendly and helpful . More
by SEANST921
Employees Worked With
Mikala
June 12, 2024
Have bought 3 cars from this dealership and this will be the last. Excellent customer service with the first purchase and it’s been downhill since then. Can’t even get anyone to return calls. Disappointed i the last. Excellent customer service with the first purchase and it’s been downhill since then. Can’t even get anyone to return calls. Disappointed is an understatement More
by KAJABARA
Employees Worked With
Brock is Parts actually returned calls and solved the problem. He was wonderful
June 12, 2024
Their courteous, fairly quick with the service I had done. Also have coffee and water available 🤣 no serious I can't complain about anything so far. done. Also have coffee and water available 🤣 no serious I can't complain about anything so far. More
by hildannlloyd
Employees Worked With
I dont remember
June 11, 2024
No communication what so ever. Said they'd call with updates never did, we had to drive to the dealership to get answers. Then my vehicle was fixed and within 24 was taken back bec Said they'd call with updates never did, we had to drive to the dealership to get answers. Then my vehicle was fixed and within 24 was taken back because they didn't fix it properly. And threw their hands up stating they had no idea what else to do and sent me to another dealer, and that was only service. Sales was worse. I will never buy a vehicle from them again More
by Kim Herrmann
Employees Worked With
Chad
