Vision Hyundai of Canandaigua - Service Center

Service is very poor. Had to take car back after service because they scratched doir Had to take car back after service because they scratched doir More

Taken my car here for years. Really sad they lost Cameron, he was a great service advisor/manager. Cared about his customers and workers!! Don’t feel like the new one cares about Really sad they lost Cameron, he was a great service advisor/manager. Cared about his customers and workers!! Don’t feel like the new one cares about us like he did. Sometimes they don’t listen (specifically asked for full synthetic and they gave me regular oil last year). I also asked for them to use my free oil changes for life card (so it should be about $30 w full synthetic) and they just charged me full price. Everyone was busy or unavailable so had to just pay it. They’ve been disappointing lately, unfortunately. Once I hit 100,000 miles I won’t come back. More

They are professional and always listen to you about your car's problem. They explain things to you and how quickly a worn part should be changed - sometimes it is immediately and sometimes they tell you tha car's problem. They explain things to you and how quickly a worn part should be changed - sometimes it is immediately and sometimes they tell you that you have about x-number of miles before it comes concerning. More

Disappointed im my recent purchase. My car detail was not done. Told to bring it back had to take to nissan and still not done.. dont have that new car feeling at all. Been driving hyun My car detail was not done. Told to bring it back had to take to nissan and still not done.. dont have that new car feeling at all. Been driving hyundai since 2002 and deserve better More

Disappointed in Canandaigua Vision Hyundai. We purchased a barely used 2023 Hyundai Elantra March 6th. Last Thursday I tried using the A/C first time……didn’t work. Took it in for service on Wed We purchased a barely used 2023 Hyundai Elantra March 6th. Last Thursday I tried using the A/C first time……didn’t work. Took it in for service on Wednesday fully expecting it to be a warranty repair. A couple hours later I got a call telling me the problem was caused by stone going through the grill cracking the condenser…..a $1500 repair not covered by warranty. Went to their service department today asking to see certification records for the car. The only inspection and certification records they could provide were from early last summer and October 2023. Those records could not demonstrate that the damage to the A/C wasn’t already there when we bought the car. Ultimately talked to the manager. After pleading our case, he produced a 3rd document dated March 6th claiming it demonstrated inspection on date of sale. From what I could see, it appeared to be nothing more than their record of the sale. Under the circumstances I suggested it be appropriate for the repair cost to be a shared responsibility. I was bluntly told “absolutely not”. More

I used to love Hyundai but since it’s been sold, the service and care has diminished greatly. I’ve purchased 3 cars from my dealership but am doubtful I will return when it’s time to buy a new car service and care has diminished greatly. I’ve purchased 3 cars from my dealership but am doubtful I will return when it’s time to buy a new car More

They always seem to go out of their way to help me. I trust them implicitly. I trust them implicitly. More

I highly recommend Vision Hyundai for auto repair and maintenance. The mechanics are top notch. They are great at diagnostics and repairs and they’re intuitive problem solvers who work hard to do the jo maintenance. The mechanics are top notch. They are great at diagnostics and repairs and they’re intuitive problem solvers who work hard to do the job right. They don’t gouge you either. The people at the front desk are amazing. They’re friendly and always manage to get me in. They’re great at scheduling and communication. I wouldn’t take my SUV anywhere else. More

I love how they fit you in without too long of a wait. ..I appreciate complimentary coffee and wifi....they explain everything before they complete the service ..I appreciate complimentary coffee and wifi....they explain everything before they complete the service More

I rated four stars because I did not get a return call after leaving message after leaving message More