Vision Hyundai of Canandaigua - Service Center

great dealership - facility always spotless - employees always friendly and knowledgeable - been a customer since 2011 - with 5 vehicles purchased . always friendly and knowledgeable - been a customer since 2011 - with 5 vehicles purchased . More

I bought an EV Kona in December of 2023. Right away it didn't charge at certain locations. I went back to Canandaigua and they had no idea so sent me to Henrietta. They, too, had no idea. Ne Right away it didn't charge at certain locations. I went back to Canandaigua and they had no idea so sent me to Henrietta. They, too, had no idea. Neither location even had their chargers activated. I then start getting tire pressure warnings. We brought the car in for that, and they said there was a nail in the tire. We had a discussion about it being covered under our service plan, b so I approved the work. When I got to the dealer in Canandaigua they said it wasn't covered, and to talk to the cashier. The cashier wouldn't talk to me, but just charged me. I asked again about the service plan and she said talk to Service. I went back to service, where they looked it up and discovered that it was supposed to be covered. They called the cashier, who had already closed the bill. I was told that the needed to request a check for reimbursements, and it would take about a week. It's been multiple weeks and no check. I am also now getting calls from Vision corporate to settle my outstanding bill. We are not in a position financially where we just need to accept whatever the dealer says. We paid for every service and plan that was available and... my tire pressure sensors are still wonky, the tire doesn't hold air, and I still have trouble charging. So... why should we ever come back to Vision after this? More

Clean vast stylish smooth unobtrusive eager mindful pleasant uninhibited attentive aware courteous easy accessible potent pleasant uninhibited attentive aware courteous easy accessible potent More

Always clean and employees are friendly and helpful. I can’t get there easily because I’m a caregiver. I needed several things done and the young lady got it all done the same day. That’s why I keep I can’t get there easily because I’m a caregiver. I needed several things done and the young lady got it all done the same day. That’s why I keep coming back. Thank you! More

they were friendly and got what they needed to do done in a reasonable time. My only problem which isn’t really a big problem. they just left my hood open. Like it was down but not locked into place and it w a reasonable time. My only problem which isn’t really a big problem. they just left my hood open. Like it was down but not locked into place and it was obvious to the eye that it wasn’t secure. More

The service was great and everyone that was there was polite and they were friendly polite and they were friendly More

They took very good care if me. I had an inspection. They got me right in and I didn't wait long I had an inspection. They got me right in and I didn't wait long More

10:30 appointment for an oil change. Didn’t leave for almost 2 hours. I got there around 10:20 didn’t leave till, 12:10. Didn’t leave for almost 2 hours. I got there around 10:20 didn’t leave till, 12:10. More

Dropped car off at 10:30 for pre trip check, oil change and tire rotation. Very pleased with service personnel and how the service was completed. and tire rotation. Very pleased with service personnel and how the service was completed. More

Friendly employees nice waiting area. Everything was explained if there was additional work needed on the vehicle. Everything was explained if there was additional work needed on the vehicle. More