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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
509 Reviews

509 Reviews of Vision Hyundai of Canandaigua - Service Center

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June 13, 2024

Very nice and helpful! Very fast and courteous! Dropped car off early for recall stuff to be done and it was finished before it was even scheduled!! Will definitely be gett More

by Dylan Lackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service rep. 5 stars!
June 13, 2024

Great experience with recent car inspection. Easy to schedule online, friendly and quick service. Trustworthy service center. More

by mnagy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
June 13, 2024

I was disappointed this trip, they were slower than usual and not as friendly either. More

by CABRAL.LD45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
June 12, 2024

Very good service, very professional and personable staff. In and out in a timely manner. More

by j_sbroco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Stebbins, Jeffrey Brock, Rob (Mr. Savings) Moraza
June 12, 2024

Waited for over 2 hours for them to run an hour software update. Tried to sell me on a very expensive part that was not needed, and also had a salesperson call me while I was still in the waiting area To bu More

by afortie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Jun 13, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

I came for an oil change , they got me in right away , which I really appreciated . During the oil change they found a mouse nest , they cleaned it out and replaced my filters very quickly and got me on m More

by SEANST921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikala
June 12, 2024

Have bought 3 cars from this dealership and this will be the last. Excellent customer service with the first purchase and it’s been downhill since then. Can’t even get anyone to return calls. Disappointed i More

by KAJABARA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock is Parts actually returned calls and solved the problem. He was wonderful
Jun 13, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

Their courteous, fairly quick with the service I had done. Also have coffee and water available 🤣 no serious I can't complain about anything so far. More

by hildannlloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
June 11, 2024

No communication what so ever. Said they'd call with updates never did, we had to drive to the dealership to get answers. Then my vehicle was fixed and within 24 was taken back bec More

by Kim Herrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Jun 11, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Kim. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 11, 2024

Great visit. Was in for a state inspection. It was a quick and easy process. More

by Brendon Nagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock
Jun 11, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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