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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
509 Reviews

509 Reviews of Vision Hyundai of Canandaigua - Service Center

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June 30, 2024

They did a great job Very happy with service Work done on time Service writer very efficient More

by JVALENTI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Jul 02, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 29, 2024

I haven't dealt with sales staff since ownership changed but the service department has always been excellent. Staff are polite and helpful, my car has always been ready within their estimated time frame, More

by VLR919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our sales person, Alex, was awesome but he no longer is there.
Jul 02, 2024 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 27, 2024

the best people ever! got the car right in and took care of everything! thank you! More

by LZELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Jun 28, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 25, 2024

They were extremely busy when i arrived for my appointment. The service writers at the desk were wonderful! And i know how stressful that job is! More

by JROAR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 26, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 22, 2024

Was not impressed with cars known to have been sold still being on their website. Not impressed with the price of the car in which I was interested changing 10% from one day to the next. Not impressed by the More

by michael.schoeller
Recommend Dealer
No
Employees Worked With
Phil
Jun 25, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Michael. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 21, 2024

Very quick an friendly and easy to use and useful information on my car an very professional and reliable More

by medman1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Jun 21, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2024

What a great team. Thank you you for my beautiful car! Great customer service! See you soon for my first oil change. More

by lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Jun 21, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 20, 2024

I was at my appointment and had my scheduled service and inspection done. The weird thing is this last week I received an email from you stating that they were sorry I had missed my appointment. Very wei More

by WJZIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Jun 20, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

June 20, 2024

I showed up at the dealership without an appointment. I was experiencing a problem and barely made it there. The service department was very accommodating and was able to get me right in. Unfortunatel More

by KTBARRY13
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Stebbins Sales, Jeffrey Brock
Jun 21, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2024

This was my first time at Vision Hyundai for service on my 1 year old Tucson. The people were very friendly, helpful and professional. Was an excellent experience and would highly recommend them. More

by MVOLPE5769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Jun 19, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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