Vision Hyundai of Canandaigua - Service Center

Outstanding service in a timely manner. Very knowledgeable and attentive. Would not hesitate to go back again for service. Very knowledgeable and attentive. Would not hesitate to go back again for service. More

Friendly people at front desk, The work was done in a timely manner. Enjoy the service area, clean! timely manner. Enjoy the service area, clean! More

I've never been more frustrated with the lack of communication from a car dealership. I called the service desk countless times and no one ever answers the phone. Literally, try it youll see - they communication from a car dealership. I called the service desk countless times and no one ever answers the phone. Literally, try it youll see - they just let it roll to voicemail, which they dont call back. Over a 1 month span, I called them almost daily if not more, different times of day and no one in service ever answered. Neither did they return voice-mail. They sent me a couple of text messages in the beginning but they stopped replying to that too. This is about 45 minutes away for me and being without a car I was limited to what I could do. But I had to eventually get a ride out there to find out what was going on. When I arrived in person, miraculously they told me my cars engine was approved to be replaced under warranty and it's eligible for a free rental - meanwhile no one was calling or texting me back for the weeks leading up to this to let me know. They didnt even apologize. They just acted as though it was business as usual to just ignore calls and texts. There was also several employees walking around as well so its not like they were too short staffed to pick up a phone. However, I did not complain because I wanted to make sure they fixed the car correctly. Ultimately my car was there for a month to get the service done. No one told me when it was done either, I had to go there in person when i thought the car might be ready so i could get it back because still no one was calling back or texting. 2 days after i went and picked up my car they sent me a text in all caps that my car was ready. I said i already picked it up and i never heard from them again. Consequently I will never buy a car from this location since thats how they treat customers. If your car needs repair, I would choose anywhere but here. Could probably teach yourself how to do it on YouTube faster than they'll fix it. More

The services department is first rate. They are quick to respond to any problems I might have.Great service. They are quick to respond to any problems I might have.Great service. More

I have been buying and servicing my vehicles here since the mid 1990’s. My children are now customers as well! the mid 1990’s. My children are now customers as well! More

I have always had a wonderful experience at Vision Hyundai of Canandaigua. Thank you for taking such great care of me and my vehicle Hyundai of Canandaigua. Thank you for taking such great care of me and my vehicle More

Last time it took 2 1/2 hrs. To get an oil change. Got call to buy a new Hyundai again, aggravating. Said many times I'm not interested. I can't afford the insurance on a Hyundai To get an oil change. Got call to buy a new Hyundai again, aggravating. Said many times I'm not interested. I can't afford the insurance on a Hyundai. Also, I have lifetime warranty on engine. That much is good.but I do have some issues with the car like seat belt retractors! More