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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
509 Reviews

509 Reviews of Vision Hyundai of Canandaigua - Service Center

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August 12, 2024

EXCELLENT service department. Have always had the job done right. Will always go back when I need service. More

by KIRK.STEBBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 10, 2024

Very quick on taking my car in communication was very good on what was wrong with my car. Customer service was amazing and everything was explained very well. More

by Dad22545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hixson
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 10, 2024

The service was good and the employees at dealership treated us very good and explained the service work on the car. The only thing that I have a concern about was calling to make appointment for servic More

by SNOOZE4320
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

August 09, 2024

Canandigua’s Service department was awesome! !!! True to their word and very professional and so easy to work with!!!!! More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 09, 2024

While it took a little while, two hours for an inspection and oil change , was very pleased with the end result. More

by hairmetalfan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2024

It took way longer than expected for my vehicle to be looked at. The communication at the beginning was non-existent. More

by Bsears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 09, 2024

I scheduled oil change and tire rotation. When the car was ready for me to pick up, the interior was dirty with oil on the center console and grease on the inside driver door. I complained to More

by CMCAMPBELL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dunno
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

August 08, 2024

Went there about an engine knocking noise . A test was done and told me that my engine was going to blow but I was safe drive me and 6 month old son home for the evening . Then didn’t even make More

by austinhicks1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malia
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Austin. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 07, 2024

Very friendly and easy to work with. Can get you in and out quick. Time it takes to fix vehicle isn’t long at all’ great customer service and always a place I’d recommend to friends and More

by nickshoots4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2024

Apparently they don’t do appointments for routine things like regular oil changes but they still got me in and out fast and fixed the two nail holes in my tire! More

by KHAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

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