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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.1
415 Reviews

415 Reviews of Vision Hyundai of Canandaigua - Service Center

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May 25, 2024

No one ever answers the phone. Entire interior of my car needs to be detailed now. Marks and dirt all over the interior of my car. One of the door jams now has a Crack in it as wel More

by tylerpaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
May 24, 2024

Service rep Malia is wonderful. Ease of scheduling appointment. Overall positive experience at the facility More

by boothchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob (Mr. Savings) Moraza
May 23, 2024

I've been bringing my care here for years. Service is always great, easy to make an appointment. People are always helpful and friendly. More

by ECBAM500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
May 24, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2024

The service was fast and on time. Waiting room comfortable. People friendly and polite. Thank you More

by kbl1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
May 24, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 23, 2024

They got me in on time and were done quicker then what they had told me they were very friendly More

by lswilson.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 24, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2024

I bought a brand new Santa Cruz and was told the anti rust would be applied before pick up. Fast forward a week and I check my oil to find out it looks weird so I send a picture to my sales rep and he no More

by Bmichielsen620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kia Financing Person , Jeffrey Brock
May 23, 2024 -

Vision Hyundai of Canandaigua responded

"Bmichielsen620" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 22, 2024

Stopped in for an oil change and they got me in right away. Was in and out quicker than I anticipated. Very friendly team and great customer experience. More

by mjordan1730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name but he was in service dept. had a positive presence
May 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2024

Excellent customer service. From intake to pickup it was a pleasant experience. Clear communication throughout the process. More

by drew29er
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
May 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 18, 2024

Very friendly, and service was done in a timely fashion. I’ll be back for my service work. Thank you!😊 More

by LADUEDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

It was a great experience and was given great attention and support from the salesman and the manager as well as service More

by BOWL8003002002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Arnold
May 23, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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