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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
534 Reviews

534 Reviews of Vision Hyundai of Canandaigua - Service Center

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April 04, 2025

They were Very efficient, get me in and out at a good time would recommend take your car. More

by BETTIEALMODOVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do no remember a name
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Apr 04, 2025 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2025

Came in for an inspection oil change and tire rotation on Friday march 29th and was surprised at how cheap it was so i asked why i didn't get a tire rotation bc i know i requested one and he said it wasn't d More

by RACH2369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Apr 04, 2025 -

Vision Hyundai of Canandaigua responded

"RACH2369" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2025

Helpful, kind Listened patiently to me when the job was delayed due to circumstances out of their control. Only 1 painter at Corby's More

by jbknapp50
Recommend Dealer
Yes
Employees Worked With
Mark and Brianna
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Apr 04, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 03, 2025

Broke the hood latch cable then didn't own up too it and charged me 800 dollars to fix. Went in for an oil change. More

by RDWILLIAMS1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Randy. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 01, 2025

It was great that they offered me a loaner but not so great that they ripped off my inspection sticker BEFORE letting me know all the work that needed to be done. Assuming I would be able to pay $1500 fo More

by ny.s.gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with service. I have no idea who Stanford is
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2025

Cars experts and very professional, am so satisfied with the way they work over there. More

by King 👑 of New York.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service departments
Report | Print
Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2025

They were wrong with the diagnosis of my car. I went can got more options. More

by Ariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

Ariel. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2025

First time use your service, the man at the counter was very friendly. Thank you for your service More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phill
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2025

Great people, fast and correct service! This is my second lease from this dealership and I have never been disappointed More

by gnat4alyo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE STEBBENS
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 27, 2025

Great customer service . Always return and or answer your calls quickly. Willing to work to solve problems More

by annemalone22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Mar 27, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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