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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
548 Reviews

548 Reviews of Vision Hyundai of Canandaigua - Service Center

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October 20, 2024

The maintenance on the vehicle was great. The woman at the service desk was short and borderline disrespectful to my step dad. More

by k2tsfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk ( don’t know name)
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

October 19, 2024

Poor service. So much for service after the sale. Reasons: Difficulty yo contact service center phone calls are not returned. , Then at time of oil change on Oct More

by SOCMOM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Zimmerman
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2024

Could not be happier they got me right in and right out. It was my first service and it was done perfectly. More

by timde71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jankins in service
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 15, 2024

I received great service from my Hyundai dealer in Canandaigua , NY. The service advisor (Malia Conklin) is always pleasant to talk to. She keeps me informed on the progress of my service. The technic More

by jcarter7356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia Conklin
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2024

Extremely disappointed and dissatisfied! Want a refund. Will never come back there. Don’t even want this car anymore because of my experience and it being associated with it. More

by ediduro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 11, 2024

Great service and when they tell you something about your vehicle that needs to be done and they give you a right on quote. More

by CHERYL.ALTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 11, 2024

I do not appreciate being forced to make a comment. You should not look a gifted horse in the mouth More

by cjwannamaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was not applicable
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your 5-star rating!

October 10, 2024

I felt the service was very good. It was very easy to schedule an appointment and check in very efficient. More

by brillr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arnold
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 09, 2024

Years ago- it was a comfortable friendly place to go get my car serviced in a timely manner without the stress of upselling. I feel like I’m bothering them every time I go there. And after many years of lo More

by khalicy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall their names. Kim who cashes me out is always NICE
October 09, 2024

The staff at Vision is like no other! I was greeted by Kyle one of the salesmen, he was fantastic! He organized everything I needed done with the service department. It was honestly the More

by Courtnei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Holmes
Oct 23, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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