Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Vision Hyundai of Canandaigua - Service Center
Canandaigua, NY
415 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
415 Reviews of Vision Hyundai of Canandaigua - Service Center
Sort by
June 12, 2024
I came for an oil change , they got me in right away , which I really appreciated . During the oil change they found a mouse nest , they cleaned it out and replaced my filters very quickly and got me on m which I really appreciated . During the oil change they found a mouse nest , they cleaned it out and replaced my filters very quickly and got me on my way . As always the representative's working the desk were friendly and helpful . More
by SEANST921
Verified CustomerEmployees Worked With
Mikala
June 12, 2024
Have bought 3 cars from this dealership and this will be the last. Excellent customer service with the first purchase and it’s been downhill since then. Can’t even get anyone to return calls. Disappointed i the last. Excellent customer service with the first purchase and it’s been downhill since then. Can’t even get anyone to return calls. Disappointed is an understatement More
by KAJABARA
Employees Worked With
Brock is Parts actually returned calls and solved the problem. He was wonderful
June 12, 2024
Their courteous, fairly quick with the service I had done. Also have coffee and water available 🤣 no serious I can't complain about anything so far. done. Also have coffee and water available 🤣 no serious I can't complain about anything so far. More
by hildannlloyd
Employees Worked With
I dont remember
June 12, 2024
Very good service, very professional and personable staff. In and out in a timely manner. staff. In and out in a timely manner. More
by j_sbroco
Employees Worked With
Other Employees :
Eddie Stebbins, Jeffrey Brock, Rob (Mr. Savings) Moraza
June 11, 2024
No communication what so ever. Said they'd call with updates never did, we had to drive to the dealership to get answers. Then my vehicle was fixed and within 24 was taken back bec Said they'd call with updates never did, we had to drive to the dealership to get answers. Then my vehicle was fixed and within 24 was taken back because they didn't fix it properly. And threw their hands up stating they had no idea what else to do and sent me to another dealer, and that was only service. Sales was worse. I will never buy a vehicle from them again More
by Kim Herrmann
Employees Worked With
Chad
June 10, 2024
Every time I come there they always want to fo something to my car,last time they said I needed brakes ,I only had 11,000 miles on the brakes I have on the car then they said I needed a transmission flush to my car,last time they said I needed brakes ,I only had 11,000 miles on the brakes I have on the car then they said I needed a transmission flush which I had already had done, which they did have in their records, I won't be buying another car from this dealership as all they want is money from you, these are only 2 things,there has been more. More
by Laura
Employees Worked With
Don't know their names
June 09, 2024
Vision Hyundai Canandaigua has one of the best Service Departments I’ve used in over 50 years of owning cars. I truly appreciate their service advisors, who understand what I want and need from a service Departments I’ve used in over 50 years of owning cars. I truly appreciate their service advisors, who understand what I want and need from a service visit, and they do NOT try to oversell service that may not be needed, like other places I’ve been to. I also trust their service technicians to perform maintenance correctly the first time. I highly recommend this service department. More
by Carm70
Employees Worked With
N/A
June 08, 2024
Comfortable place to wthe. Lady was very helpful As were the men. All very friendship can't rate the nextt page , it is set on 3. Lady was very helpful As were the men. All very friendship can't rate the nextt page , it is set on 3. More
by NPATZ
June 08, 2024
Placing a minimum on the word count of a review is unlikely to improve the quality of the reviews. I have always been very pleased with the efficiency and concern of the staff in the service area. T unlikely to improve the quality of the reviews. I have always been very pleased with the efficiency and concern of the staff in the service area. This may well be the last time I write a review, however. More
by DAVIDGOLDSTEIN98
