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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
586 Reviews

586 Reviews of Vision Hyundai of Canandaigua - Service Center

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January 10, 2025

They got us in without an appointment and finished fast. We were very satisfied with the service. More

by hillard.sarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Jan 15, 2025 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 05, 2025

Very friendly and helpful Person was very vey very very very very very very satisfied More

by ZIPSKNIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 05, 2025

Service Mngr was wonderful. Potential warranty covered bad blower motor was found to be only leaves accumulated in dashboard blower motor area. Removed debris FOC. Thank you. More

by Jschmeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
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Jan 07, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 05, 2025

They always seem to do a good job. They are not always the best at getting back to me when I call. More

by DKEHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

January 04, 2025

Very difficult to communicate with staff to set up appointment or to get information on the status of the vehicle. Chad was very friendly and helpful when I could actually talk to him. More

by JENNIFERANICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Zimmerman
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Jan 07, 2025 -

Vision Hyundai of Canandaigua responded

Jennifer. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

January 03, 2025

Always accommodating and friendly. Work is performed in a timely manner and work is completed well. More

by JULIEG1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 01, 2025

Hyundai in canandaigua is the best, best in customer service and vehicle service. Always gets you in quick and reliable service. More

by Joseph.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 28, 2024

Excellent friendly service. Helpful and clear too. Got me in immediately on a Friday at the end of the day. More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure the names. I had a few
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December 28, 2024

Went in for diagnostics and came out fixed. More than I expected. Thank you so much! More

by LINDAHIXSON119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

I was in the day after Christmas and Craig on the vehicle service area waited on me , Friendly ,approachable , over all was a pleasure to deal with when of course I would have rather been anywhere else , Tha More

by abby420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, service department
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