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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
586 Reviews

586 Reviews of Vision Hyundai of Canandaigua - Service Center

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January 22, 2025

Dealership was very attentive and quick, easy to work with. They did a great job! More

by maciann12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Jan 23, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 21, 2025

I stopped in on a Saturday and asked the service manager if they could replace the defective right turn signal. The service manager took my car in to the service area. Within half an hour the job was compl More

by JZZ.CONNECTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
Jan 23, 2025 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 19, 2025

Service was exceptional! Chad went over and beyond my satisfaction for servicing my vehicle at Vision Hyundai. More

by karenvisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
Jan 23, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 18, 2025

Taylor and Jess are excellent to work with. They are why I continue to do business there. More

by Jpost116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor
Jan 23, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 17, 2025

Didn’t buy from them originally but they got me in same-day with a loaner More

by rxchel.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2025

The dealership as a whole is awful. I will never buy another vehicle from them ever again. More

by timlerkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
January 17, 2025

I received great customer service from had Zimmerman! You should have more employees like him! More

by JEANETTEMORRIC0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
January 15, 2025

Tylor did a great job on getting my car through for the recall and went above and beyond to get my back hatch to work the right way. More

by SUEZQ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor and brianba
Jan 15, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 12, 2025

The service department is hit or miss. I have bought 2 new cars over the past several years, will not ever again! The service department manager talks down to women as if they cannot possi More

by Kerri.Allen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Kerri. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 11, 2025

They run you over milage for your warranties. They will ignore you on an issue that needs to be fixed for car inspection, fix something else instead that's not a problem for inspection, turn off More

by Alecia Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Services
Jan 15, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Alecia. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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