Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Vision Hyundai of Canandaigua - Service Center
Canandaigua, NY
414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
414 Reviews of Vision Hyundai of Canandaigua - Service Center
Sort by
August 04, 2024
My Elantra was in the service area for over 2 months addressing an engine problem. The Service manager, Jessica Brown, was very courteous and personable in trying to explain what was causing delays in f addressing an engine problem. The Service manager, Jessica Brown, was very courteous and personable in trying to explain what was causing delays in finishing the work to be done. She also answered her phone every time I called. Amazing! Her service assistant was also pretty good I keeping me informed. More
by RTHOM188
Verified Customer
August 04, 2024
They never answer the phone or answer messages. The workers are not helpful and I find myself needed to keep taking it back for them to fix it. The workers are not helpful and I find myself needed to keep taking it back for them to fix it. More
by bethanywilkins704
Employees Worked With
Jeffrey Brock, Rob (Mr. Savings) Moraza
August 03, 2024
Pleasant and knowledgeable staff. The waiting area is filled with loud, shouting music that makes this dealer an unpleasant experience. The waiting area is filled with loud, shouting music that makes this dealer an unpleasant experience. More
by dan@kusnetzky.net
Employees Worked With
I didn't work with any of the above.
August 03, 2024
Got me right in without appointment last two times. My only concern would be the service center is always open until 7p but after 5p only have one mechanic on so if stop by after 5p there is high chanc My only concern would be the service center is always open until 7p but after 5p only have one mechanic on so if stop by after 5p there is high chance of cars waiting ahead of you and a long wait. More
by SSKS03
Employees Worked With
August 01, 2024
Very kind, service was in and out! They made it easy and gave great detail! They made it easy and gave great detail! More
by hannahfinnick
August 01, 2024
Knowledgeable and very helpful solving our mystery. They went above and beyond what we asked for and went ahead with factory recalls as well! They went above and beyond what we asked for and went ahead with factory recalls as well! More
by gigieast123
Employees Worked With
Service Department
July 31, 2024
Everyone is pleasant and timely. I can get service quickly when needed. The waiting area is comfortable I can get service quickly when needed. The waiting area is comfortable More
by CA40253
July 30, 2024
Excellent customer service and fast turn around. Always friendly and explains service done on vehicle. Always friendly and explains service done on vehicle. More
by northrdl
Employees Worked With
