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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.1
414 Reviews

414 Reviews of Vision Hyundai of Canandaigua - Service Center

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August 09, 2024

While it took a little while, two hours for an inspection and oil change , was very pleased with the end result. More

by hairmetalfan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2024

It took way longer than expected for my vehicle to be looked at. The communication at the beginning was non-existent. More

by Bsears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2024

Went there about an engine knocking noise . A test was done and told me that my engine was going to blow but I was safe drive me and 6 month old son home for the evening . Then didn’t even make More

by austinhicks1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malia
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Austin. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 07, 2024

Very friendly and easy to work with. Can get you in and out quick. Time it takes to fix vehicle isn’t long at all’ great customer service and always a place I’d recommend to friends and More

by nickshoots4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock
Aug 14, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 07, 2024

You guys are always friendly. The service is great. What more can I say . Will never shop anywhere else for a vehicle. More

by BAR200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 06, 2024

Apparently they don’t do appointments for routine things like regular oil changes but they still got me in and out fast and fixed the two nail holes in my tire! More

by KHAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

August 06, 2024

Everyone here was so helpful and kind. I was driving from NY to Chicago when at the start of my trip the low engine oil light kept coming up on dashboard. They were able to squeeze me in f More

by kisanchez.186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names but they were both in the service area.
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 05, 2024

Service department scheduled the appointment knowing it would take 3+hours. It takes me over an hour to get there so I arrive about 15 minutes early then they tell me I have to reschedule because they don’ More

by Ebowers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Brock
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 05, 2024

Service done timely, staff kind and courteous as always, easy to have work done here! More

by CWALL0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 04, 2024

The Service department never answers your call or if you leave a message you never get a return call. I waited three weeks for someone to call me back after leaving two messages one per week and no one ever More

by TLGAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris W, Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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