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Vision Hyundai of Canandaigua - Service Center
Canandaigua, NY
414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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414 Reviews of Vision Hyundai of Canandaigua - Service Center
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August 17, 2024
Serviced my new Tucson for its 7500 mile checkup and was a drive in. I’m from Florida and they treated me very professionally and you would have thought that I bought the car from there dealership. On top o a drive in. I’m from Florida and they treated me very professionally and you would have thought that I bought the car from there dealership. On top of all this, my wait time was not nearly as long as I expected. Thx More
by pruoc33
Verified CustomerEmployees Worked With
Service
August 15, 2024
I have had great service from Vision. This is my 3rd Tucson and I wouldn't have come back if it wasn't. Employees are very nice and helpful. This is my 3rd Tucson and I wouldn't have come back if it wasn't. Employees are very nice and helpful. More
by KBERTINO7
August 13, 2024
I always have good service there but this time I had to go and have my oil change which I had an appointment for it took one hour and 45 minutes to me. That’s too long for an oil change. go and have my oil change which I had an appointment for it took one hour and 45 minutes to me. That’s too long for an oil change. More
by cc9587
Employees Worked With
August 13, 2024
Last time I waited 2 hr for recall fix to find out they didn’t have the part. This time I was told by the service department when they called to reschedule that it would take about 1 to 1 1/2 hrs I was th didn’t have the part. This time I was told by the service department when they called to reschedule that it would take about 1 to 1 1/2 hrs I was there almost 3 hrs. The girl at the desk said it took so long because mechanic had to read the direction on how to do the job. REALLY!! Shouldn’t they know how to do the job ? Maybe your service department people need more training on how to do their jobs and also be more prepared so we don’t have to wait so long. Poor management in service dept. salesman are awesome but this will be my last car from this store. I have had a lot of issues with service also in the past and the people in office that do registrations and plates. I did leave my opinion when I got survey after I got the car. Look it up. The salesman Ed Stebbins is awesome. Great guy He is an asset to your company. To bad service and office people are not as good. Thank you for letting me sound off. More
by hunterbargain
August 10, 2024
The service was good and the employees at dealership treated us very good and explained the service work on the car. The only thing that I have a concern about was calling to make appointment for servic treated us very good and explained the service work on the car. The only thing that I have a concern about was calling to make appointment for service; the answering machine stated to leave message/phone number and someone would call back. No one called back, had to drive to the dealership to setup appointment couple days later. More
by SNOOZE4320
Employees Worked With
Service department
August 10, 2024
Very quick on taking my car in communication was very good on what was wrong with my car. Customer service was amazing and everything was explained very well. good on what was wrong with my car. Customer service was amazing and everything was explained very well. More
by Dad22545
August 09, 2024
Canandigua’s Service department was awesome! !!! True to their word and very professional and so easy to work with!!!!! !!! True to their word and very professional and so easy to work with!!!!! More
by Josie
August 09, 2024
TWO PLUS HOURS FOR AN OIL CHANGE & TIRE ROTATION! !!!!!!!!!!!!!!!!!!!!!!!! xx!!!!!!!!!!!!!!!!!! NOT A HAPPY AT ALL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!! xx!!!!!!!!!!!!!!!!!! NOT A HAPPY AT ALL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by DECAMPBELL
August 09, 2024
I scheduled oil change and tire rotation. When the car was ready for me to pick up, the interior was dirty with oil on the center console and grease on the inside driver door. I complained to When the car was ready for me to pick up, the interior was dirty with oil on the center console and grease on the inside driver door. I complained to the service manager and it was cleaned up, and as an extra they had the exterior washed as well. I’m happy they made it right but they should’ve taken care to not dirty up the interior to begin with, or at the very least cleaned it up before handing it back over. More
by CMCAMPBELL70
Employees Worked With
Dunno
