Vision Hyundai of Canandaigua - Service Center
Canandaigua, NY
414 Reviews of Vision Hyundai of Canandaigua - Service Center
My AC quit on Saturday. Malia was very helpful and managed to get me in without an appointment. Malia was very helpful and managed to get me in without an appointment. More
Liked how the service shop used to be. Now it seems like over kill with so many people and their tablets and needing signatures. Talking to someone that looks the part, service uniform, ma Now it seems like over kill with so many people and their tablets and needing signatures. Talking to someone that looks the part, service uniform, makes it seem like they know more about autos that someone in a suit. Too formal, not at all friendly. When I stood up to leave every single chair or table area was filled. That was a first. Didn't like people being told that their vehicle needed further parts and service in front of others. Most of us there were seniors, funds can be scarce so maybe having to say no not at that time is embarrassing. Was asked if made appointments over phone or online. I used online. Was told generally a discount can be given over the phone. How is that fair? More
Prompt, knowledgeable, courteous, friendly, eager to please… I am a very satisfied customer, and have no negative issues, with all aspects of their service. please… I am a very satisfied customer, and have no negative issues, with all aspects of their service. More
They're always friendly and efficient. Vision Hyundai Canandaigua takes great care of their customers. Vision Hyundai Canandaigua takes great care of their customers. More
I brought my car in for an oil change and recall I scheduled the appointment ahead of time and was told I have to bring it back because they need to order the parts for the recall. I was also told by scheduled the appointment ahead of time and was told I have to bring it back because they need to order the parts for the recall. I was also told by the lady at the front desk when I first came in to get an oil change that I couldn’t get my free oil change until 7,500 miles when I kept getting notifications that I was due for service for an oil change. I did get my oil change done and it was free at a little over 5,000 miles seems like there is a lot of miscommunication happening here. More
Service was thorough, polite and efficient for the routine checkup, including oil change and rotation of tires. They also updated the car with a recall. All was covered in full under the warranty. routine checkup, including oil change and rotation of tires. They also updated the car with a recall. All was covered in full under the warranty. More
Even though I did not buy my Hyundai Sonata from here, Vision Hyundai of Canandaigua has a top notch customer friendly services department where I consistently return to have my car serviced as I trust th Vision Hyundai of Canandaigua has a top notch customer friendly services department where I consistently return to have my car serviced as I trust them completely More