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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
549 Reviews

549 Reviews of Vision Hyundai of Canandaigua - Service Center

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May 01, 2025

Dealership was accommodating and and kept me updated I definitely would recommend their service department. More

by MBRODY2
Recommend Dealer
Yes
Employees Worked With
Chad
May 01, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2025

The part was on back order so they had my car for 7 weeks. When I got it the technician got grease on my white seats and on my white arm rest. They also didn't reset the service light. More

by Maki12
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
May 01, 2025 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 29, 2025

Everyone was friendly, knowledgeable and kind! Service desk was so helpful! I would recommend vision hyundai. More

by SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 27, 2025

Pleasant, curtious, promptly taken care of. Always a pleasure to do business with you A nice clean atmosphere More

by gloriagriffin52@gmail.com
Recommend Dealer
Yes
Apr 30, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 27, 2025

I was astounded by the events that unfolded. I had to demonstrate my car issue twice to the service team because they initially assured me it was resolved. However, as soon as I started the car, More

by Leonardo Soprani Lackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike(or Mark) god knows
Apr 30, 2025 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Leonardo. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 26, 2025

Replaced a tailgate I had a tailgate out and had to have it replaced Got pulled over More

by BBOYD002
Recommend Dealer
Yes
April 26, 2025

As always, the service was amazing. From being immediately greeted to being fully satisfied, I rate this a high five. More

by Ccurran0830
Recommend Dealer
Yes
April 26, 2025

Very accommodating and provided a courtesy vehicle when the part didn't come in on time. More

by blg82
Recommend Dealer
Yes
Employees Worked With
Chad
April 26, 2025

Excellent and quick service - very pleased. Poilte tech who expained what they did and what service will be needed in the future. More

by ajsamantha
Recommend Dealer
Yes
Apr 30, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 24, 2025

Everyone was friendly and helpful. The only problem I had was when calling to make an appointment and voice says if it’s simple like an oil change, just stop in. I stop in and was to More

by FOXY5506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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