Vision Hyundai Henrietta Rochester

Excellent dealership with friendly staff, transparent pricing, smooth process, and outstanding customer service throughout experience. pricing, smooth process, and outstanding customer service throughout experience. More

Always excellent! Matt even saved me money on the repairs by making a suggestion. He always takes great care of my car and me as well. Matt even saved me money on the repairs by making a suggestion. He always takes great care of my car and me as well. More

Above and beyond always take care of me and I trust them Brandon Hazzard is awesome Brandon Hazzard is awesome More

Good experience. Took a little longer than I expected for an LOF and tire rotation.. Matthew's did it in 45 minutes.. hour and a half here Took a little longer than I expected for an LOF and tire rotation.. Matthew's did it in 45 minutes.. hour and a half here More

The service performed was quicker than I expected. I was pleased with this.Thank you. I was pleased with this.Thank you. More

Good Dealership. It was nice and clean, lobby and sitting area were all pleasant. Thank you. It was nice and clean, lobby and sitting area were all pleasant. Thank you. More

I was incredibly disappointed with my experience with Matt & the Vision Hyundai team. Communication about my vehicle from the service department was awful and Matt (and whoever else I talked to) consiste Matt & the Vision Hyundai team. Communication about my vehicle from the service department was awful and Matt (and whoever else I talked to) consistently only called the male co-owner of my vehicle, despite the fact that I (a woman) called and made the appointment, left my name and phone number when dropping off my key, AND after the first time they called the other number, I called and requested all communication to be done through my phone number, because I made the appointment and I drive the vehicle. After I requested communication be done through my number, he continued to call and text the other number, and when my co-owner said “You need to talk to her, it’s her vehicle,” he would wait hours to contact me and share the same information. It was incredibly frustrating to deal with the people here and disappointing to hear from the cashier desk, that this happens quite often. Can’t wait to take my business elsewhere. More

Vision Hyundai Henrietta SUCKS. Oil change was not free like they said. Extended warranty that 'covers everything' didn't pay for service done. I hate being lied to and being ripped Oil change was not free like they said. Extended warranty that 'covers everything' didn't pay for service done. I hate being lied to and being ripped off. More

I was running late and called to see if they could still fit me in or if I should reschedule. They took me in though I was about a half hour late. Check in was thorough and quick. Very friendly staff. Servi fit me in or if I should reschedule. They took me in though I was about a half hour late. Check in was thorough and quick. Very friendly staff. Service was quick and thorough. I'm happy with Vision's service department. More

I appreciate the fact that I was able to get the oil changed, and the recall completed faster than anticipated! The sticker for the new oil change amount fell off, and he is going to send me a new one! changed, and the recall completed faster than anticipated! The sticker for the new oil change amount fell off, and he is going to send me a new one! More