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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,782 reviews

June 20, 2026

The service people in the office were lovely. My car was apparently completed quickly HOWEVER the car was parked right by the exit. I sat for well over an hour waiting for the car to be serviced. More

by cherjer1867
Recommend Dealer
No
Jun 23, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2026

This particular time I had a great experience. However, in sales I have not had the best experience at this particular location. More

by Bev
Recommend Dealer
Yes
Employees Worked With
Tylor
Jun 23, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2026

Had a 2:30 appointment and was there over 2hrs for them to tell me they don't have the part and will have to come back next week. I understand not having the part but should not have to wait for over 2hrs More

by Scidabasketball
Recommend Dealer
No
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

"Scidabasketball" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2026

I was in and out so fast and I got a text saying my vehicle was ready to be pick up More

by FREDYOUNG308
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

Great to hear back from you again so soon!

June 19, 2026

Always helpful and courteous On time for appointment and do a thorough job. Appreciate the no charge state inspection More

by atinsmon
Recommend Dealer
Yes
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2026

My appointment was handled on time. Service was courteous and efficient. The waiting room was very comfortable. More

by TVOLK60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2026

Work was good scheduling was hard, would have like to talk to a human Not AI More

by BATTAGLINI.KB
Recommend Dealer
Yes
Employees Worked With
No idea ?????
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

June 18, 2026

Tylor always provides excellent customer service. I am always greeted with a smile. I am waited on promptly and the work is always done quickly. Always a pleasure working with Tylor. More

by DIANEC0624
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Jun 18, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2026

MY appointment was at 3:30pm for oil change. I waited for 2hjs and barely had enough time to make it to next appointment. More

by SKAANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
Jun 17, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2026

Excellent service. Always courteous my favorite place to shop for a car. They make me feel welcome. They do the job expeditiously. I highly recommend it. More

by TRUTHISTIC
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 17, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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