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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,876 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,876 reviews

April 06, 2026

I walked in and spoke with the representative at the counter. Have him my keys. Sat down at a table and graded papers. Within 45 minutes, I left. The best part was the inspection was free! Topped off al More

by jlefeber24
Recommend Dealer
Yes
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2026

This was by far the worst experience I've ever endured when dealing with my car. They had my vehicle for 3 months!!!! I'd like to speak with someone regarding my experience with this company More

by msdeyanita
Recommend Dealer
No
Employees Worked With
Matthew Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 05, 2026

I arrived at the prescribed time, and they expected me. I sat and had a coffee and read my book in the beautiful new waiting room, and a little over an hour later the oil change and inspection was complete More

by sandman5756
Recommend Dealer
Yes
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2026

Efficient, pleasant, and comfortable I called for an inspection as it was overdue, got scheduled for the same day. In and out within a half Hour. More

by credding27
Recommend Dealer
Yes
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2026

Staff is very friendly. Was advised about service being rendered. Or additional service that was needed More

by Cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 04, 2026

It was difficult to reach a person. Not a good way to communicate purpose of visit so time was wasted. Then the issue wasn't resolved though said it was. Have to bring it back More

by kayleebjansson
Recommend Dealer
No
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Kaylee. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 04, 2026

Friendly, helpful staff. My vehicle was serviced in a reasonable amount of time. The waiting room was clean and comfortable More

by Elaine
Recommend Dealer
Yes
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2026

They was very respectful and helpful They was very curious about what you needed done with the car More

by TONYROSS1983.TR
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2026

was good overall. . needed the 15 k oil change.they did it in an hour and a half, which was a first!! .but then the worker was trying to push a $300 ' maintenance step' More

by DELORES14487
Recommend Dealer
Yes
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

April 02, 2026

The dealership was able to get the serviced in a timely manner. Very helpful and they didn't change my settings More

by gwash1963
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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