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Vision Hyundai Henrietta Rochester
Rochester, NY
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,782 reviews
July 11, 2026
I have been going to vision Henrietta for 29 plus years. They always go above and beyond to make sure everything is taken care of. They always go above and beyond to make sure everything is taken care of. More
by livoniadog
Verified Customer
July 11, 2026
Called in morning; scheduled for early afternoon, pulled in, explained issue and gave keys to Tyler, less than an hour later tire was fixed and engine was tested and passed inspection, no charge and happily in, explained issue and gave keys to Tyler, less than an hour later tire was fixed and engine was tested and passed inspection, no charge and happily drove home. More
by DesignDiva
Employees Worked With
Tyler
July 08, 2026
1 I brought my car in on Monday at 10:30 for an 11 o'clock appointment to do an inspection and a recall. No one called me to inform me of it status so I called at 2 o'clock and was put on hold for 15 o'clock appointment to do an inspection and a recall. No one called me to inform me of it status so I called at 2 o'clock and was put on hold for 15 minutes. Finally someone answered and didn't know anything about it. Went in at 3:30 because that was the only time I had a ride and it hadn't even been looked at yet. More
by MEBEIKIRCH
Employees Worked With
Service advisor's name on my receipt was Brandon Hazard
July 07, 2026
The communication for the 2026 Hyundai Tuscon recall service was all over the place. A text from Vision informing me of it but no followup when I answered it. Snail mails from Hyundai followed and attem service was all over the place. A text from Vision informing me of it but no followup when I answered it. Snail mails from Hyundai followed and attempts to schedule an appt on line were unsuccessful. A follow up call to service for a 9 30 AM Monday appt could not find the recall information. I went in on Monday and explained it all to Tylor B in Service who had no problem finding the recall specifics and went ahead and took my car and did the recall and had it ready and waiting for me when I came back at 11 30. Kudos to him for getting everything straightened out. Would be 5 stars but only 4 because of the prior communication issues. More
by iamsamdon
Employees Worked With
Tylor Barnhart
July 02, 2026
Very efficient and personable. Got in and out just fine timewise. Lovely waiting room. They explain in plain language whats wrong and give you a quote right there. Got in and out just fine timewise. Lovely waiting room. They explain in plain language whats wrong and give you a quote right there. More
by JANALEEMARSZALEK
Employees Worked With
I cant remember his name but he was so nice. Actually, they all are. ??
June 30, 2026
A 1 hour estimated recall repair job took 2. 33 hours…not good!! I missed an important appointment. 33 hours…not good!! I missed an important appointment. More
by njhsafetydude
Employees Worked With
